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Urgent! Ayehu eyeShare Solutions Manager Job Opening In Singapore, Singapore – Now Hiring Combuilder Pte Ltd

Ayehu eyeShare Solutions Manager



Job description

We are seeking an experienced IT Business Solutions Manager to lead automation and digital transformation initiatives using Ayehu eyeShare .

This role focuses on analyzing manual IT processes, designing efficient workflow solutions, and implementing automations across ITSM, SOC/NOC, and infrastructure operations in a multilingual (English and French) enterprise environment.

Responsibilities:

  • Analyze current IT processes and design automation solutions using Ayehu eyeShare.

  • Identify and implement automation opportunities across ITSM (incident, change, request), SOC, NOC, and cloud infrastructure.

  • Create detailed workflow designs (BPMN, flowcharts) and configure eyeShare workflows (triggers, actions, conditions, integrations).

  • Collaborate with development teams to test, deploy, and optimize workflows across Dev, UAT, and Production environments.

  • Integrate third-party systems (e.g., ServiceNow, Splunk, AD, Azure/AWS) using REST/SOAP APIs and manage secure data exchange.

  • Ensure workflows meet performance, security, compliance, and audit requirements.

  • Lead user acceptance testing (UAT), regression testing, and stakeholder sign-offs.

  • Maintain documentation (designs, test plans, change records) and provide training and ongoing workflow support.

Requirements:

  • Bachelor's degree in IT, Computer Science, Business, or related field.

  • 3 to 6 years of relevant experience, including at least 3 years working with Ayehu eyeShare (workflow development, troubleshooting, reporting).

  • Solid understanding of ITSM and SOC/NOC operations, particularly in multilingual or multinational enterprise environments.

  • Fluency in English and French (written and spoken) to communicate effectively with global stakeholders from France, Singapore and European countries.

  • Knowledge of REST APIs, PowerShell/Python scripting, and JSON/XML integrations.

  • Familiarity with ITIL practices and Agile/Scrum methodologies.

  • Experience with tools such as Jira, Confluence, Git, Jenkins.

  • Strong communication, analytical, and stakeholder management skills.


Required Skill Profession

Other General



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