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Urgent! B2B Technical Support Engineer Job Opening In Central Singapore Community Development Council – Now Hiring People Profilers Pte Ltd
Job Reference: 939RW9W4
Responsibilities
Customer Support:
· Deliver prompt and effective technical support to customers.
· Assist customers in diagnosing and resolving issues.
AWS, Azure and Linux Expertise:
· Demonstrate in-depth knowledge of the AWS & Azure platform and its services.
· Utilize Linux proficiency for related tasks, including OS patching and system administration, Private and Confidential
· System Monitoring
· Implement and maintain system monitoring tools to track the health and performance of AWS & Azure resources and services.
· Respond to monitoring alerts and take appropriate actions to address potential issues proactively.
Technical Collaboration:
· Collaborate closely with cross-functional Onsite teams, including engineering teams, to resolve intricate issues and ensure timely solutions.
Documents Record:
· Maintain comprehensive records of customer interactions, including detailed descriptions of issues, actions taken, and solutions provided.
· Contribute to the development and enhancement of knowledge base articles and documentation to improve customer self-service options.
Issue Resolution:
· Independently diagnose and resolve Level 1 support issues, adhering to service level agreements (SLAs).
· Escalate complex or critical problems to Level 2 or Level 3 support teams when necessary.
· Ensure thorough follow-up with customers to guarantee issue resolution and customer satisfaction.
Requirement
· Minimum Diploma in Computer Science, Information Technology, or a related field, or equivalent experience.
· Minimum of 1 year of experience in technical support or system administration.
· Proven experience with AWS and/or Azure cloud services.
· Strong knowledge of Linux and Windows operating systems.
· Experience managing and troubleshooting Active Directory and related services.
· Strong communication and interpersonal skills.
· Ability to work independently and within a team
· Familiarity with ITIL practices and ticketing systems.
· Excellent troubleshooting and problem-solving skills.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Interested applicants may wish to email your resume in a detailed Word format to
We regret that only shortlisted candidates will be notified.
Lim Siew Giok (Gianne)
Registration Number: R
People Profilers Pte Ltd
EA License Number: 02C4944
Tel:
20 Cecil St, #08-09, PLUS Building, Singapore
✨ Smart • Intelligent • Private • Secure
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Unlock Your B2B Technical Potential: Insight & Career Growth Guide
Real-time B2B Technical Jobs Trends in Central Singapore Community Development Council, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for B2B Technical in Central Singapore Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3932 jobs in Singapore and 3588 jobs in Central Singapore Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in B2B Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! People Profilers Pte Ltd is currently hiring and seeking a B2B Technical Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: B2B Technical Support Engineer Jobs Central Singapore Community Development Council.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at People Profilers Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a B2B Technical Support Engineer Jobs Singapore varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for B2B Technical Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your B2B Technical Support Engineer interview at People Profilers Pte Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the People Profilers Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.
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