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B2B Technical Support Engineer Job Opening In Central Singapore Community Development Council – Now Hiring People Profilers Pte Ltd


Job description

Job Reference: 939RW9W4

Responsibilities

Customer Support:

·       Deliver prompt and effective technical support to customers.

·       Assist customers in diagnosing and resolving issues.

AWS, Azure and Linux Expertise:

·       Demonstrate in-depth knowledge of the AWS & Azure platform and its services.

·       Utilize Linux proficiency for related tasks, including OS patching and system administration, Private and Confidential

·       System Monitoring

·       Implement and maintain system monitoring tools to track the health and performance of AWS & Azure resources and services.

·       Respond to monitoring alerts and take appropriate actions to address potential issues proactively.

Technical Collaboration:

·       Collaborate closely with cross-functional Onsite teams, including engineering teams, to resolve intricate issues and ensure timely solutions.

Documents Record:

·       Maintain comprehensive records of customer interactions, including detailed descriptions of issues, actions taken, and solutions provided.

·       Contribute to the development and enhancement of knowledge base articles and documentation to improve customer self-service options.

Issue Resolution:

·       Independently diagnose and resolve Level 1 support issues, adhering to service level agreements (SLAs).

·       Escalate complex or critical problems to Level 2 or Level 3 support teams when necessary.

·       Ensure thorough follow-up with customers to guarantee issue resolution and customer satisfaction.

Requirement

·       Minimum Diploma in Computer Science, Information Technology, or a related field, or equivalent experience.

·       Minimum of 1 year of experience in technical support or system administration.

·       Proven experience with AWS and/or Azure cloud services.

·       Strong knowledge of Linux and Windows operating systems.

·       Experience managing and troubleshooting Active Directory and related services.

·       Strong communication and interpersonal skills.

·       Ability to work independently and within a team

·       Familiarity with ITIL practices and ticketing systems.

·       Excellent troubleshooting and problem-solving skills.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Interested applicants may wish to email your resume in a detailed Word format to 

We regret that only shortlisted candidates will be notified.

Lim Siew Giok (Gianne)

Registration Number: R

People Profilers Pte Ltd

EA License Number: 02C4944

Tel:

20 Cecil St, #08-09, PLUS Building, Singapore

Required Skill Profession

Other General


  • Job Details

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Unlock Your B2B Technical Potential: Insight & Career Growth Guide


Real-time B2B Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for B2B Technical in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in B2B Technical roles.

3953 Jobs in Singapore
3953
3603 Jobs in Central Singapore Community Development Council
3603
Download B2b Technical Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for B2B Technical Support Engineer Job?

Great news! is currently hiring and seeking a B2B Technical Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at People Profilers Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for B2B Technical Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for B2B Technical Support Engineer?

Key qualifications for B2B Technical Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for B2B Technical Support Engineer?

To improve your chances of getting hired for B2B Technical Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for B2B Technical Support Engineer Job Success

People Profilers Pte Ltd interview tips for B2B Technical Support Engineer

Here are some tips to help you prepare for and ace your B2B Technical Support Engineer job interview:

Before the Interview:

Research: Learn about the People Profilers Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your B2B Technical Support Engineer interview at People Profilers Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the People Profilers Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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