Backup/Storage Engineer (Ref 25536)

Responsibilities

• Configure and administer Redundant Array of Independent Disks (RAID) storage and associated components
• Configure and administer Storage Area Network (SAN) and associated components; including Fibre Channel switch administration
• Configure and administer data restore and disaster recovery
• Configure and administer data backup clients and servers
• Maintain storage aspects of new server integrations, storage allocation, and Change Management
• Setup procedures to consolidate storage of data from different platforms (i.e. Windows, UNIX and LINUX)
• Troubleshoot and fix storage issues
• Perform routine equipment check and preventative maintenance
• Storage analysis, capacity planning and performance planning of storage components
• Document the policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policies
• Prepare reports on storage administration best practices, new technologies, etc.
  
  and recommend enhancements and configuration changes to improve and optimize storage
• Ensuring the data is accessible and recoverable
• Developing, implementing and overseeing policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection
• Involve in incident management, change request, service request and change request

Requirements

• Diploma / Degree in Information Technology or equivalent with minimum 5 years of relevant experience on backup solution
• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good analytical skills with ability to work with others to resolve problems
• Good organization skills, with ability to properly document and track information
• Preferably with Microsoft Certification and/or ITIL certification
• Dynamic, customer oriented, experience working in a fast paced environment
• Good knowledge of following products will be advantageous: Microsoft Azure Stack, Commvault Backup and Recovery, Isilon, Microsoft S2D, Hyper-V
• Licence no: 12C6060