Responsibilities
Configure and administer Redundant Array of Independent Disks (RAID) storage and associated components
Configure and administer Storage Area Network (SAN) and associated components; including Fibre Channel switch administration
Configure and administer data restore and disaster recovery
Configure and administer data backup clients and servers
Maintain storage aspects of new server integrations, storage allocation, and Change Management
Setup procedures to consolidate storage of data from different platforms (i.e. Windows, UNIX and LINUX)
Troubleshoot and fix storage issues
Perform routine equipment check and preventative maintenance
Storage analysis, capacity planning and performance planning of storage components
Document the policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policies
Prepare reports on storage administration best practices, new technologies, etc.
and recommend enhancements and configuration changes to improve and optimize storage
Ensuring the data is accessible and recoverable
Developing, implementing and overseeing policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection
Involve in incident management, change request, service request and change request
Requirements
Diploma / Degree in Information Technology or equivalent with minimum 5 years of relevant experience on backup solution
Past working experience in Cloud environment is an advantage
Able to handle demanding service response and recovery turnaround
Able to manage daily support tasks to meet stringent SLA requirements
Excellent scheduling and multitasking skills
Meticulous and process-oriented
Good, hard-working attitude with ability to work well under pressure
Good analytical skills with ability to work with others to resolve problems
Good organization skills, with ability to properly document and track information
Preferably with Microsoft Certification and/or ITIL certification
Dynamic, customer oriented, experience working in a fast paced environment
Good knowledge of following products will be advantageous: Microsoft Azure Stack, Commvault Backup and Recovery, Isilon, Microsoft S2D, Hyper-V
Licence no: 12C6060
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