Banking Call Center Officer (Shift work, Attractive allowance, EAST OR WEST)

Banking Call Center Officer (Shift work, Attractive allowance, EAST OR WEST)

Join our team in one of the largest banks in Asia as a call center agent! Gain valuable experience and new opportunities to expand your skillsets, plus an attractive allowance!

Contract: 12 months subject to renewal

3-month training provided in East location

Working location: East or West (Choose preferred)

Only PM Shift available

Basic pay ranges from

Additional allowance for shift work: $1000

Job responsibilities

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
  
  
• Ability to understand customers' needs and provide appropriate solutions and attention.
  
  
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
  
  
• Solicit customers feedback and identify problem trends for improvement actions.
  
  

Job requirements

• Be customer service oriented.
  
  
• Previous customer service experience for 5+ years preferred.
  
  

Kindly note that only shortlisted candidates will be contacted.

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