Bank Contact Centre Officers
Duration: 12 months contract + 2 months completion bonus (+Shift Allowance $300)
Location: Alexandra Road
Working hours: 5 days work week (Mon-Sun), staggered shifts
Salary: Up to $3,500 depending on experience + last drawn
Job Description:
- Attend to inbound calls from the public regarding banking products such as credit cards, loans, or mortgages
- Be assigned to a specific product team (based on business needs)
- Provide clear and accurate assistance in line with bank policies and procedures
- Undergo 1 to 1.5 months of structured training before starting full duties
Requirements:
- Comfortable working in a high-volume, fast-paced call centre environment
- Willing to work on rotating shifts across a 5-day week
- Open to learning and keeping up with banking product knowledge and policies
- Prior call centre or customer service experience will be plus point
- Singaporeans only
Wang Chloe | R
RecruitFirst Pte Ltd (13C6342)