Overview
A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD.
Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques.
Mondrian Singapore presents a distinctive hospitality experience on top of that hill.
Job responsibilities span guest-focused service in our restaurant and bar, with opportunities to work across multiple concepts including Spanish, Taiwanese and Japanese influences, while maintaining high standards of cleanliness and presentation.
Responsibilities
Maintain a friendly and diplomatic relationship with all prospective guests entering the restaurant or bar at all times.
Prepare and serve a variety of espresso-based and non-coffee beverages to high standards; craft and serve a diverse range of specialty coffee beverages with precision and consistency.
Organize the café for service and keep it clean at all times; maintain cleanliness and presentation of the coffee bar and equipment.
Provide excellent customer service by greeting guests, taking orders, making recommendations, and addressing inquiries promptly.
Ensure proper documentation of reservations, prepare table allocations, and coordinate with management to ensure smooth operations.
Follow and ensure adherence to procedures; assist with opening and closing duties; manage table maintenance and service areas.
Possess prior experience in a customer-facing role; training will be provided.
Support other revenue centers in the hotel, such as Rooms and Events, as required.
Qualifications
Experience in a waiter/waitress or customer-facing role preferred; passion for coffee, customer service, and creating a welcoming atmosphere.
Ability to take orders, provide recommendations, and deliver consistent guest service.
Availability for a 5-day work week (as per posted schedule) with occasional variations as required.
Benefits
5-day work week
Staff meals and laundry provided
Comprehensive insurance coverage
Flexi benefits (dental/optical)
Peek Discount (Rooms & F&B)
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