Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Bell Captain.
Singapore Jobs Expertini

Urgent! Bell Captain Job Opening In Robertson Quay Hotel – Now Hiring InterContinental® Singapore Robertson Quay



Job description

InterContinental Singapore Robertson Quay is a seeking a service-oriented and proactive Bell Captain to join our team.

As the Bell Captain, you will ensure smooth day-to-day operations at the hotel entrance.

Under the guidance of the Chief Concierge, you will be responsible for managing guest arrivals and departures, supervising luggage handling, coordinating transportation services, and delivering a warm and professional welcome to all guests.

You will also work closely with other departments to ensure efficient service delivery and uphold the hotel's standards of excellence in guest experience.

At Intercontinental Hotels & Resorts we want our guests to feel special, cosmopolitan and in the know which means we need you to:

Invite discovery: we are open to experiencing and building our knowledge of ourselves, the people and the cultures around us – and invite and encourage others to do the same.

Embrace empowerment: we cultivate environments where we celebrate differences, foster belonging and actively empower and care for each other.

Champion possibility: we are proud to be a global luxury brand that continuously innovates, set the standard, and pushes what's possible for our industry, our guests and our colleagues.

Your Day to Day

PEOPLE

  • Demonstrate service attributes in accordance with industry expectations and company standards.

  • Maintain attentiveness to all guests, ensuring they feel welcomed and valued.

  • Promptly and accurately respond to guests' requests and inquiries.

  • Anticipate guests' needs to deliver a seamless and personalized experience.

  • Possess and apply a strong knowledge of hotel products, services, and offerings that impact the guest experience.

  • Greet all guests in a friendly, courteous, and helpful manner at all times; make every effort to learn and use guests' names when possible.

  • Stay well-informed of daily hotel events, promotions, and activities.

  • Maintain in-depth knowledge of the local area, including historical landmarks, points of interest, directions, and special events.

  • Take pride and ownership in ensuring the Bell Services area, hotel entrance, and luggage storage areas are clean, organized, and free from clutter at all times.

  • Personally welcome guests at the main entrance with an appropriate greeting based on the time of day, while recognizing and acknowledging repeat guests, IHG One Rewards, and Ambassador members.

QUALIFICATIONS

  • High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent, with 6 months' experience in guest service or customer service, or an equivalent combination of education and experience.

  • Able to read and write in English.

OTHER REQUIREMENTS

  • Ability to stand for extended periods behind the desk and in front office areas.

  • Capacity to lift or carry items weighing up to 50 pounds.

  • Proficiency in handling various objects and using a keyboard to operate property management and reservation systems.

  • Strong communication skills for interacting with guests, employees, and third parties, reflecting well on the hotel, brand, and company.

  • Frequent use of reading and writing for completing paperwork, management reports, and training.

  • Regular use of problem-solving, organizational, and training abilities.

  • Willingness to travel for workshops, specialized training, or certifications.

  • Flexibility to work nights, weekends, and holidays as required.

What we offer
We'll reward your hard work with a competitive salary and a comprehensive benefits package – including generous room and dining discounts, exceptional training opportunities and a strong support for your ongoing career development.

Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics.

As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.

You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Bell Captain Potential: Insight & Career Growth Guide


  • Real-time Bell Captain Jobs Trends in Robertson Quay Hotel, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Bell Captain in Robertson Quay Hotel, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 375 jobs in Singapore and 2 jobs in Robertson Quay Hotel. This comprehensive analysis highlights market share and opportunities for professionals in Bell Captain roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Bell Captain Job?

    Great news! is currently hiring and seeking a Bell Captain to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at InterContinental® Singapore Robertson Quay adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Bell Captain Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Robertson Quay Hotel. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Bell Captain?

    Key qualifications for Bell Captain typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Bell Captain?

    To improve your chances of getting hired for Bell Captain, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Bell Captain Job Success
    InterContinental® Singapore Robertson Quay interview tips for Bell Captain

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the InterContinental® Singapore Robertson Quay's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Bell Captain interview at InterContinental® Singapore Robertson Quay, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the InterContinental® Singapore Robertson Quay's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Bell Captain Positions

    Setting up job alerts for Bell Captain is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!