POSITION OVERVIEW : Big Data Support Engineer
POSITION GENERAL DUTIES AND TASKS :
Skillset
Up to 5 years of IT experience & 3+ Years on Teradata or Hadoop
Last 3 years of relevant experience in banking/financial services industry
Hands-on technologist, strong in SQL, UNIX and Hadoop/Teradata tools and technologies
Demonstrable analytical skills with good knowledge of Big Data Ecosystem in a Production Support Environment.
Strong SQL and Unix shell scripting
Proficient in any job scheduling tool.
Incident, problem, and service Outage management experience is Plus.
Good Communication and Articulation Skills
Roles/Responsibilities
He/she is responsible for ensuring system availability and timely deliverables for datamarts for various business unit like Finance, regulatory, Campaign.
Perform root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
Provide operational support and ensure SLI of Applications
Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA
Proactively Identify and Identify opportunities for preventive Maintenance
Perform Administration & Optimization to achieve of Optimal System Performance
Work with Project/Enhancement Teams to Review, Transition for Run Team
Participate in Disaster Recovery and Business Continuity exercises
Fine tune applications and systems for high performance and higher volume throughput
Perform impact analysis of enhancements/projects that will impact supported systems