The Challenges
Invoicing & Billing
Generate and send accurate invoices to customers or clients.Ensure billing aligns with company policies, client agreements, and payment terms.Review client accounts and billing histories for accuracy and completeness.Identify and correct billing errors or discrepancies promptly. Data Entry & Record Keeping
Input billing data into the companys accounting or billing system.Maintain detailed transaction records, including invoices and payment histories.Ensure client and payment information is up to date in the system. Payment Processing
Track and monitor client payments, ensuring timely collections.Follow up on overdue payments through calls, emails, or official letters.Apply payments correctly to accounts and resolve any payment-related issues. Customer Service
Address and resolve client billing inquiries and disputes professionally.Provide support to clients regarding billing and payment concerns.Assist clients in setting up payment plans or resolving invoice-related issues. Reporting & Compliance
Prepare and generate regular reports on billing and payment statuses for management.Assist in reconciling accounts receivable balances.Maintain accurate financial records to support reporting and compliance.Ensure billing practices adhere to financial regulations, company policies, and industry standards. What It Takes
Minimum Bachelor Degree in Business Administration, Logistics or Supply Chain related discipline.At least 3 years of relevant working experience in billing management Strong data analytics experience and values teamwork.