Binance Accelerator Program - Futures Business Operations
Founded by Changpeng Zhao (CZ) in 2017, Binance is currently the largest cryptocurrency exchange in terms of daily volume.
Binance operates as the core global exchange, with separate exchanges in some countries such as the US, UK, Singapore, and Turkey due to regulatory reasons.
As a market leader, Binance offers numerous job opportunities, most of which are remote with flexible hours.
Benefits include health insurance, options for crypto payments, and skill development programs.
Binance is a leading global blockchain ecosystem trusted by over 230 million people across 100+ countries, known for security, transparency, speed, liquidity, and a broad portfolio of digital assets.
Our offerings span trading, finance, education, research, payments, institutional services, Web3, and more.
We aim to build an inclusive financial ecosystem that advances the freedom of money and enhances financial access worldwide.
About Binance Accelerator Program
The Binance Accelerator Program is a fixed-term immersive experience designed for early career talent to explore the expanding Web3 space.
Participants will gain insights into Binance's operations, expand their professional network, and develop transferable skills.
Learn more about the BAP Program HERE.
Who may apply : Current university students and recent graduates.
Responsibilities
Assist the Futures Business team with daily operations, supporting VIP account managers in responding to client needs promptly and ensuring follow-up.
Handle routine client requests, resolve issues, track progress, and relay feedback to ensure smooth client experiences.
Prepare and organize support materials, update, and maintain relevant documentation.
Coordinate communication between technical and product teams to address client issues like system operations and data retrieval.
Monitor client request progress, record issues and solutions, and help improve overall support efficiency.
Requirements
Passion and proactive attitude towards cryptocurrency trading and business operations.
Detail-oriented, dependable, and responsible in handling client needs.
Strong communication skills to facilitate smooth interactions between clients and internal teams.
Quick learner with interest in Futures Business processes and technical knowledge.
Proficiency in English; additional language skills are a plus.
Basic data sensitivity skills and knowledge of API integration and trading systems are preferred.
Binance is committed to diversity and equal opportunity employment.
By applying, you agree to our Candidate Privacy Notice.
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