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Urgent! Business Analyst, Advanced Operations Solutions (Systems) Job Opening In Singapore, Singapore – Now Hiring AIA
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About the Role
As a Solutions Analyst, you will be responsible for supporting the execution and implementation of the system enhancements, new products, and projects in Life Operations, focusing on Claims.Responsibilities:
Actively involved in delivery and implementation of Claims System enhancements, implementation of new products, and projects requested by the business across different claims types (Healthshield, Minor/Major claims etc).
These enhancements may encompass changes related to Integral Life, ClaimEz Application, artificial intelligence (AI) and optical character recognition (OCR).
Conduct a thorough analysis of end-to-end business process, systems, and data related to operations.
Create business process mappings (AS-IS & TO-BE), to ensure that process is lean prior to implementation of the automation.
Develop thorough user requirements that align with current and anticipated business needs, while also keeping in mind future changes.
Facilitate and prioritize the changes with the users and other key parties if there are gaps so that the agreed launch timeline will not be impacted.
Ensure business requirements are clearly articulate, translated and documented for efficient delivery.
Evaluate alternative high-level solutions with Information Technology and make appropriate recommendations to the users.
Serves as the intermediary between the technology and business teams, facilitating the development and implementation of new systems or improvements to existing ones.
Translate business requirements into test scenarios, conditions and expected results for user acceptance testing (UAT).
Liaise with stakeholders to ensure test environments and any specific UAT requirements are set up in readiness for test execution.
Execute the UAT and review the results, work closely with stakeholders to resolve UAT defects if any.
Provide UAT signoff after ensuring that all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided.
Perform post implementation verification prior to project closure.
Contribute to the overall planning/re-planning of the project timeline and resources, effective monitoring of the projects/ BAU enhancements lifecycle.
Prepare end user training guide and train the trainer prior to implementation.
Actively seek continuous improvements in area of expertise and continue to be relevant to the business.
Requirements:
Diploma or Degree Holder in Business IT, Computer Science or a related discipline.
Experience in requirements gathering and managing delivery of life/health insurance systems and integrations
Experience in UAT, follow through the defects resolution and ensure all defects are resolved.
1 to 2 years working experience in life insurance claims operations and/or Claims background with knowledge in both operation and system areas
Knowledge on Healthshield, minor and major claims
Experience in digital products or services (mobile or web)
Integral Life (Life 400/Asia AS400) background
Certifications in Lean Six Sigma and/or Prince 2 is preferred.
Good verbal and written communication skills and good interpersonal skills
Ability to work in fast paced, challenging environment while attending to multiple projects
Pro-active and self-motivated.
Able to take the initiative independently and work under minimal guidance/ supervision
Strong analytical and problem-solving skills, and ability to make decisions.
Meticulous and able to manage priorities to meet deadlines.
Positive attitude and willingness to be a team player who can share and learn, as well as guide other team members
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Unlock Your Business Analyst Potential: Insight & Career Growth Guide
Real-time Business Analyst Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Business Analyst in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 13278 jobs in Singapore and 11795 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Business Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! AIA is currently hiring and seeking a Business Analyst, Advanced Operations Solutions (Systems) to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AIA adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Business Analyst, Advanced Operations Solutions (Systems) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Business Analyst, Advanced Operations Solutions (Systems) typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Business Analyst, Advanced Operations Solutions (Systems) interview at AIA, research the company, understand the job requirements, and practice common interview questions.
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