Requirement Analysis:
Eliciting, analyzing, and documenting business requirements from stakeholders to ensure solutions meet their needs.
Process Improvement:
Identifying inefficiencies in existing processes, analyzing them, and recommending innovative solutions or new procedures to improve productivity and efficiency.
Stakeholder Communication:
Serving as a liaison between business leaders, users, and technical teams to ensure clear understanding and alignment of goals and requirements.
Solution Design:
Collaborating to design new systems or modify existing ones, ensuring they are technologically feasible, financially sound, and functionally appropriate.
Documentation:
Creating detailed business requirements documents, user stories, process maps (like flowcharts), and reports to communicate findings and recommendations.
Data Analysis and Reporting:
Performing data discovery, analysis, and modeling to identify trends, assess business performance, and create dashboards and reports to support decision-making.
Testing Support:
Supporting the testing process, particularly User Acceptance Testing (UAT), to ensure implemented solutions meet business needs.
Project Support:
Assisting in project planning, monitoring progress, allocating resources, and managing the project schedule to ensure alignment with business objectives.
Strategic Planning:
Conducting market analyses, identifying new business opportunities, and contributing to strategic planning by understanding business goals and strategies.
Key Skills for Business Analysts
Analytical skills:
For analyzing data, processes, and problems to identify root causes and potential solutions.
Technical knowledge:
A fundamental understanding of IT, software applications, and data analysis tools (like SQL, Excel) to bridge the gap between business and technical teams.