Job Responsibilities
Requirements Management & Process Optimization
Collect, analyze, and document business requirements across sites in Singapore, Wuxi, and Clark
Translate business needs into clear concepts for ERP and BI solutions
Support process standardization and harmonization across the three sites
User Training & Support
Organize and deliver training sessions and workshops for proAlpha and QlikSense users
Coach and support end-users to improve system adoption and competence
Develop user documentation, guidelines, and best practices
Serve as a regional point of contact for ERP- and BI-related questions
Business Intelligence (QlikSense)
Support business stakeholders in defining reporting and dashboard requirements
Coordinate with the central BI team or external partners for implementation
Ensure data quality, consistency, and effective use of BI solutions across sites
ERP (proAlpha)
Contribute to the optimization and further development of ERP processes in production, logistics, purchasing, and quality
Participate in rollouts, migrations, and the introduction of new modules across the three sites
Provide 2nd-level ERP support and collaborate with the central Business Applications team
Education / Qualification
Experience
Core competencies
Others