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Urgent! Business Analyst-OPs Manager Job Opening In Singapore, Singapore – Now Hiring ACCA Careers
Overview
Opportunity for Ops Manager to oversee production support and operational activities across multiple tracks.
The ideal candidate will manage production incidents, drive operational enhancements, and ensure seamless collaboration between clients and internal teams.
This role demands strong leadership, stakeholder management, and a commitment to operational efficiency while maintaining SLAs. Additionally, the candidate should possess strong functional expertise to guide the team in swiftly resolving issues and improving overall system performance.
Responsibilities
Incident Management:
Oversee production incidents and operations enhancements across multiple tracks, ensuring timely resolution with minimal business impact.
Lead a cross-functional team (BA, Dev, Integration) to provide on-call support for P1/P2 incidents, ensuring regular user updates per SLA.
Maintain daily engagement with users to provide updates on critical incidents; manage escalation effectively when needed.
Provide functional and technical guidance to the team on ticket investigation, troubleshooting, and resolution.
Contribute to system design improvements, offering insights into solutioning and architectural enhancements.
Ensure strict adherence to SLAs for incident resolution and reporting.
Plan and coordinate weekly deployments and patching to ensure smooth production operations and maintain system availability.
Manage maintenance windows and downtimes in collaboration with clients and internal teams.
Oversee the timely implementation of security fixes and certificate renewals as per SOP.
Team Leadership & Coordination:
Lead weekly PMT reporting and quarterly PMC for Ops, providing transparency on progress and challenges.
Prepare and present management reports on incident trends and critical issues to both internal and external stakeholders.
Manage and mentor a team of Developers, Business Analysts, and Interns across various experience levels.
Drive team development and engagement, fostering skill development and operational excellence.
Engage with client leadership and key stakeholders, ensuring alignment on operational priorities.
Qualifications
Primary Skill:
Incident & Operations Management
Leadership & Stakeholder Management
Functional & Technical Expertise
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Research, Analyst, and Information Technology
Industries
Accounting
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Unlock Your Business Analyst Potential: Insight & Career Growth Guide
Real-time Business Analyst Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Business Analyst in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 14743 jobs in Singapore and 13291 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Business Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ACCA Careers is currently hiring and seeking a Business Analyst OPs Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Business Analyst OPs Manager Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ACCA Careers adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Business Analyst OPs Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Business Analyst OPs Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Business Analyst OPs Manager interview at ACCA Careers, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ACCA Careers's products or services and be prepared to discuss how you can contribute to their success.
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