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Urgent! Business Analyst (Request ID:20731-1) Job Opening In Singapore, Singapore – Now Hiring Helius
Interested candidate please share your updated copy of resume at ashwani@helius-tech.com
Role: Business Analyst
Type: Yearly renewable contract on Helius Payroll
Work Location: Singapore
JD summary:
The candidate of this role will do business analysis and project management and work closely with Product Owner and Project Team to design, build and deliver Chatbot enhancement and tool improvement.
He/she will actively learn and bring clarify to our chatbot team working on transformational environment which can be of ambiguity and uncertainty.
Key Responsibility:
• Bring clarity and deliver results in transformation environment with uncertainty and ambiguity.
Build alignment and actively seek solutions when facing challenges and delays from external teams/stakeholders.
• Understand overall landscape of client customer servicing related products and processes.
Identify and prioritise use cases suitable for chatbot.
• Work with other team members to understand the various internal chatbot tools and propose solution of productivity improvement and automation.
And work with tech to drive the implementation of tool enhancement.
• Develop and test Chatbot applications using internal tools (FAQ, Guided conversation)
• Data-driven Chatbot use case evaluation – enhance feedback collection and use data analysis to evaluate and enhance chatbot features to improve CSAT score.
• Understand industrial trend of chatbot use case and think how it can be used.
Candidate Requirement:
• At least 3 years working as a Business Analyst, with experience in writing user stories / requirements specifications / functional specifications.
• Proactive and able to bring clarity and work in transformation environment with uncertainty and ambiguity.
Can build alignment and actively seek solutions when facing challenges and delays from external teams/stakeholders.
• Extensive experience on technology related project implementation in environment with uncertainty and ambiguity.
• Good knowledge and experience of corporate banking customer servicing products and processes.
• Good understanding of chatbot technology and tools.
• Good analysis skills and logical thinking in problem identification and solution proposal.
• Good Skills in communication, PPT, project management, and stakeholder management.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Business Analyst Potential: Insight & Career Growth Guide
Real-time Business Analyst Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Business Analyst in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 13261 jobs in Singapore and 11779 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Business Analyst roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Helius is currently hiring and seeking a Business Analyst (Request ID:20731 1) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Business Analyst (Request ID:20731 1) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Helius adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Business Analyst (Request ID:20731 1) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Business Analyst (Request ID:20731 1) typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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