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Urgent! Business Analyst Job Opening In Singapore, Singapore – Now Hiring INFINITE COMPUTER SOLUTIONS PTE LTD



Job description

Key Responsibilities

  • Tenant Enquiry & Requirement Handling – Manage and respond to tenant enquiries, clarify requirements, and provide accurate product and service information.

  • Briefing & Onboarding – Conduct onboarding briefings for tenants to ensure they understand processes, systems, and services.

  • Onboarding Monitoring & Handling – Track onboarding progress, resolve issues, and ensure successful integration of tenants into our ecosystem.

  • Tenant Journey Monitoring – Monitor and assess tenants’ experience to identify areas for improvement.

  • User Satisfaction Survey Management – Plan, execute, and analyse user satisfaction surveys to gather actionable insights.

  • Tenant Feedback Monitoring & Handling – Collect, review, and address tenant feedback promptly, escalate issues as needed, and implement improvements.

Qualifications

  • Must be Singaporean
  • Must be eligible for Singapore MSD CAT 1 security clearance
  • Bachelor’s degree in information technology or related discipline
  • 2+ years of experience as a Business Analyst, preferably in IT or cloud-related projects
  • Proficiency in business process modelling and analysis techniques
  • Excellent communication and presentation skills.

EA License # 14C6941

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Required Skill Profession

Risk Management & Quantitative Analysis



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