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Urgent! Business Development Executive (Banking/Financial Services Training) Job Opening In Singapore, Singapore – Now Hiring REVUP PROSERVICES PTE. LTD.

Business Development Executive (Banking/Financial Services Training)



Job description

Business Development Executive (Banking/Financial Services Training)
Permanent role
Work location: CBD
The Opportunity
Customer Relationship Management
Build and maintain strong relationships with existing customers.


Serve as the main point of contact for customer inquiries, issues, and feedback.


Ensure timely and effective responses to customer needs and concerns.


Customer Outreach and Engagement
Proactively reach out to existing customers to check on satisfaction levels and gather feedback.


Develop and implement strategies to increase customer engagement and loyalty.


Conduct regular follow-ups to ensure ongoing customer satisfaction.


New Customer Acquisition
Identify and prospect potential new customers through various channels (networking, referrals, etc.).


Develop and execute plans to attract and convert leads into new customers.


Collaborate with marketing team to coordinate efforts and optimize conversion rates.


Retention and Upselling
Develop strategies and initiatives to retain existing customers and minimize churn.


Identify opportunities for upselling or cross-selling additional products/services to existing customers based on their needs and usage patterns.


Customer Advocacy
Act as a customer advocate within the organization, representing their interests and feedback.


Champion customer-centric initiatives and initiatives that improve the overall customer experience.


Cross-functional Collaboration
Work closely with cross-functional teams (marketing, learning development, program management etc.) to align customer engagement strategies with business objectives.


Communicate customer needs and insights internally to drive continuous improvement and innovation.


Feedback Analysis and Reporting
Gather and analyze customer feedback and data to identify trends and areas for improvement.


Prepare regular reports on customer engagement levels and acquisition metrics.


Your Background
Degree holder with
5+ years’ experience
in financial services training, corporate training, or related sectors
Strong communicator with proven
customer relationship
and
business development
skills
Highly motivated, organized, and detail-oriented
Able to manage multiple projects with excellent time management
#J-18808-Ljbffr


Required Skill Profession

Other General



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    Unlock Your Business Development Potential: Insight & Career Growth Guide


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    REVUP PROSERVICES PTE. LTD. interview tips for Business Development Executive (Banking/Financial Services Training)

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