Business Management Operations Executive
As a Business Management Operations Executive at Applied Materials, you are involved in overseeing the fulfillment process for semiconductor manufacturing equipment, coordinating with various departments like product management, engineering, and manufacturing to ensure orders are processed accurately, and managing customer communications for order status and configuration changes.
Responsibilities
Work in cross functional groups to translate customer configuration requirements into buildable systems within manufacturing business guidelines
Work with Product Line Managers or Product Managers and Engineering to process Non-standard requests (NSRs) from customers
Primary interface with Manufacturing Project Managers.
Coordinate communications of order shipment status & configuration changes between manufacturing and account teams
Communicate status and maintenance of commitments to customers, including source inspections
Manage the order fulfillment process from forecast, manufacturing slot request, booking closure and shipment
Initiate customer requested inside lead-time change requests for approvals
Prepare clean booking checklist (CBC) to ensure all booking requirements (e.g., purchase orders, spec demonstration approvals (SDA), clarification letters, etc.) are complete
Escalate to management as needed to resolve booking or revenue issues
Qualifications
Bachelor Degree in Engineering or non-Engineering studies
Minimum 4 years of project management experiences
Ability to collaborate with cross-functional teams, build relationships, and influence stakeholders.
Applied Materials' tool and module knowledge is plus
Proficient with MS Office applications and computer-savvy
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