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Business Operations & Portfolio Performance Program Manager - Trust & Safety Job Opening In Singapore, Singapore – Now Hiring TikTok


Job description

About the team

The Business Operations and Portfolio Performance team is responsible for managing global initiatives within the global Trust & Safety (T&S) Operations pillar and across our BPO partner landscape.

This is done through:
- Managing cross-functional projects, quarterly program reviews, and change management.
- Developing and implementing BPO sourcing strategies through market research, partner outreach and structured partner selection processes.

- Driving the global partner strategy for content moderation, with a focus on portfolio-level performance.

What will I be doing?
As a Program Manager in our Business Operations & Porfolio Performance team, your primary responsibility will be to manage strategic cross-functional programs within Trust & Safety Operations.

You will drive projects forward, implement process and program changes, and define new ways of working.

You will be coordinating between Trust & Safety Operations leadership, Operations stakeholders, and cross functional teams across Bytedance to influence and achieve outcomes.

Responsibilities
- Lead internal program reviews, including business and quarterly review sessions, and leadership alignment sessions.

- Lead global projects and programs within Trust and Safety Operations, working closely with cross-functional teams to drive implementation.

- Conduct data analysis and translate data insights into business recommendations.
- Prepare high quality business reports and deliver presentations tailored to technical and non-technical stakeholders.
- Drive process improvements to improve the business management of T&S Operations, such as automating dashboards and developing new tools.
- Influence and drive alignment across lines of business teams to execute our roadmap, fostering a collaborative approach.

- Build and maintain strong relationships with Trust & Safety Operations teams to gain a strong business understanding.



Minimum qualifications:
- Bachelor's degree, or equivalent, in Humanities, Economics, Finance, or equivalent practical experience.
- At least 5 years experience in program and/or project management, preferably for large-scale operations.

- Strong analytical skills and strategic thinking, and an ability to thrive in a dynamic environment.

- Experience managing large-scale, complex projects including change management execution.
- Ability to work independently and exercise maturity in handling sensitive information.
- Excellent skills in spoken and written communication across both technical and non-technical audiences.
- Strong stakeholder management skills and able to influence without authority.

Required Skill Profession

Business Operations Specialists


  • Job Details

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Unlock Your Business Operations Potential: Insight & Career Growth Guide


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Are You Looking for Business Operations & Portfolio Performance Program Manager Trust & Safety Job?

Great news! is currently hiring and seeking a Business Operations & Portfolio Performance Program Manager Trust & Safety to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TikTok adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Business Operations & Portfolio Performance Program Manager Trust & Safety Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Business Operations & Portfolio Performance Program Manager Trust & Safety typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Business Operations & Portfolio Performance Program Manager Trust & Safety Job Success

TikTok interview tips for Business Operations & Portfolio Performance Program Manager   Trust & Safety

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Before the Interview:

Research: Learn about the TikTok's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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Final Thought:

To prepare for your Business Operations & Portfolio Performance Program Manager Trust & Safety interview at TikTok, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TikTok's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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