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Urgent! Business Service Analyst, DGB Traineeship [GRIT@Gov] Job Opening In Singapore, Singapore – Now Hiring Ministry of Trade and Industry (Singapore)
Overview
The Digital Government for Business (DGB) Division at the Ministry of Trade and Industry is reimagining how Government serves businesses digitally.
Our multidisciplinary team works to simplify compliance, improve coordination, and build services that businesses trust and value.
We are seeking bold thinkers and passionate collaborators to help transform public service for businesses.
Join MTI-DGB for hands-on work that enables the Singapore Government to partner businesses at the “speed of innovation”, improve Government-to-Business experience, and reduce the cost-to-serve.
Responsibilities
As a Business Services Analyst, you will gain hands-on experience in Service Design and User Research.
You will work with a multidisciplinary team of designers, policy officers, developers, and agency stakeholders to streamline licence workflows and application forms.
Under the guidance of Service and User Experience Designers, you will drive cross-agency engagements, develop Service Blueprints, and conduct desktop research and analysis that would directly result in recommendations to improve user experiences on the GoBusiness web portal.
Your fresh eyes will provide a valuable perspective and allow you to drive desktop research such as UX audits to review the discoverability of licence information and application forms, clarity of content copy, and suitability of alternative communication formats (e.g., infographics).
What We Are Looking For
Graduates with a growth mindset, who work well in diverse teams, and are comfortable navigating ambiguity.
Passionate about user-centred design: experience or knowledge of user research processes, and the desire to drive research activities such as usability testing, A/B testing, stakeholder interviews, surveys.
Analytical thinking to translate research findings into actionable recommendations.
Clear communicators: able to speak, write and present thoughts clearly and credibly.
Independent thinkers: initiative to see what needs to be done and do it.
Self-directed but collaborative.
Must Have’s
Degree or Diploma in Human Computer Interactions, Design, Psychology, Computer Sciences or related disciplines.
Work experience (internships included) in Public Service, registering and running business startups, business process re-engineering (e.g., management consulting), software and product design.
Bonus Experience (Preferred)
UX certification(s) with a Service Design/Research portfolio of real-life client projects.
Experience with design tools and prototyping software such as Figma across digital platforms.
Experience with process improvement methodologies, service design, service blueprinting, project management, Agile and UX development environments.
Seniority level
Entry level
Employment type
Internship
Job function
Research and Analyst
Industries
International Trade and Development
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Unlock Your Business Service Potential: Insight & Career Growth Guide
Real-time Business Service Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Business Service in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 19871 jobs in Singapore and 17236 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Business Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Ministry of Trade and Industry (Singapore) is currently hiring and seeking a Business Service Analyst, DGB Traineeship [GRIT@Gov] to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Business Service Analyst, DGB Traineeship [GRIT@Gov] Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ministry of Trade and Industry (Singapore) adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Business Service Analyst, DGB Traineeship [GRIT@Gov] Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Business Service Analyst, DGB Traineeship [GRIT@Gov] typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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