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Business Support Assistant Job Opening In Singapore, Singapore – Now Hiring SG EPAY PTE. LTD.


Job description

SG EPAY is a Singapore-based FinTech company licensed by the Monetary Authority of Singapore (MAS).

We offer digital payment and acquiring services to merchants across the region, with a focus on innovation, compliance, and exceptional service.

We are now looking for a professional and detail-oriented Business Support Assistant to support our team in day-to-day operations and business coordination.

Key Responsibilities

  • Provide daily operational and administrative support to ensure smooth processing of payment transactions and related business functions.

  • Assist in monitoring and reconciling daily payment settlements, identify inaccuracies, and elevate discrepancies to the relevant teams for resolution.

  • Coordinate with internal departments (e.g., finance, customer service, IT) to ensure seamless workflow and address operational issues promptly.

  • Prepare and maintain key operational reports and dashboards (e.g., transaction logs, settlement summaries, incident tracking).

  • Support onboarding, training, and documentation updates for payment processes and compliance requirements.

  • Handle routine enquiries and provide operational support to merchants and end-users on payment-related matters.

  • Ensure all documentation, reporting, and record-keeping are maintained in compliance with company policies and regulatory standards.

  • Assist in the incident management process: track, log, and follow up on operational issues till closure.

  • Participate in regular reviews of operational processes, suggesting improvements to enhance workflow efficiency and controls.

  • Take on any other ad hoc tasks or projects as assigned.

Requirements

  • Minimum Diploma or equivalent preferred; fresh graduates may be considered.

  • At least 1-2 years’ experience in operations, finance, payments, or a similar role (preferred but not required).

  • Proficiency in Mandarin—both written and spoken is required to liaise with Mandarin‑speaking clients, merchants, or partners and to handle documents or communications in Mandarin.

  • Strong attention to detail, organisational skills, and ability to multi‑task in a fast‑paced environment.

  • Proficient in Microsoft Office applications—especially Excel and data tracking.

  • Good interpersonal, teamwork, and problem‑solving skills.

  • Able to work independently with minimal supervision, yet be a team player.

  • Knowledge or experience with payment platforms, electronic payments, or fintech operations will be a strong advantage.

  • Willingness to occasionally work outside standard hours if business operations require.

Additional Attributes

  • Positive attitude with a sense of initiative and responsibility.

  • Able to work under pressure and maintain accuracy with high transaction volumes.

  • Customer‑oriented mindset and strong oral/written communication skills (in both English and Mandarin).

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Required Skill Profession

Management & Leadership


  • Job Details

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Unlock Your Business Support Potential: Insight & Career Growth Guide


Real-time Business Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Business Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Business Support roles.

13345 Jobs in Singapore
13345
11688 Jobs in Singapore
11688
Download Business Support Jobs Trends in Singapore and Singapore

Are You Looking for Business Support Assistant Job?

Great news! is currently hiring and seeking a Business Support Assistant to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SG EPAY PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Business Support Assistant Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Business Support Assistant?

Key qualifications for Business Support Assistant typically include Management & Leadership and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Business Support Assistant?

To improve your chances of getting hired for Business Support Assistant, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Business Support Assistant Job Success

SG EPAY PTE. LTD. interview tips for Business Support Assistant

Here are some tips to help you prepare for and ace your Business Support Assistant job interview:

Before the Interview:

Research: Learn about the SG EPAY PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Business Support Assistant interview at SG EPAY PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SG EPAY PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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