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Urgent! Cafe Assistant Manager (5 days/week) Job Opening In Singapore, Singapore – Now Hiring SARNIE PTE. LTD.

Cafe Assistant Manager (5 days/week)



Job description

We are seeking a dynamic and experienced Cafe Assistant Manager to join our team.

The Assistant Manager will play a crucial role in supporting the day-to-day operations of the cafe, ensuring exceptional customer service, managing staff, and contributing to the overall success and growth of the business.

This role requires a passion for the hospitality industry, strong leadership skills, and a commitment to delivering an outstanding experience for our customers.

Key Responsibilities:

  • Supervise and motivate cafe staff to achieve performance targets and provide exceptional customer service.

  • Train and onboard new employees, ensuring they understand company policies, procedures, and customer service standards.

  • Schedule shifts, manage payroll, and oversee staff performance evaluations.

  • Maintain high standards of cleanliness, organization, and presentation throughout the cafe.

  • Monitor customer feedback and respond to inquiries or complaints in a professional and timely manner.

  • Ensure that customers receive prompt and courteous service, and that their needs are met efficiently.

  • Assist in managing inventory levels, ordering supplies, and controlling costs to meet budgetary goals.

  • Implement and enforce health and safety protocols to ensure a safe environment for both customers and employees.

  • Collaborate with the marketing team to develop and implement promotional campaigns to attract new customers and retain existing ones.

Requirements:

  • 5-6 years experience in a supervisory or managerial role within the hospitality industry, preferably in a cafe or restaurant setting.

  • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.

  • Excellent communication skills, both verbal and written.

  • Familiarity with health and safety regulations and food hygiene standards.

  • Minimum education qualifications: Diploma in any field.

  • Flexibility to work evenings, weekends, and holidays as required.

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Required Skill Profession

Management & Leadership



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