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Call Center Agent Job Opening In Singapore, Singapore – Now Hiring U3 InfoTech Pte Ltd


Job description

Customer Service Specialist
1.

Maintaining a positive, empathetic, and professional attitude toward customers.
2.

Responding promptly to customer inquiries on general and transactional enquiries
3.

Communicating with customers through various channels.
4.

Acknowledging and resolving customer requests.
5.

Customer outreach to encourage the use of digital services.
6.

Consistently deliver high quality service to our customers to achieve total customer satisfaction without
compromising risk standards.
7.

Collaborate with stakeholders to resolve all customer queries and requests.
8.

Able to multi-task while speaking to customers and toggle between system application screens in a fast-
paced environment.
9.

To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
10.

To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues
11.

Operating Hours are from 8.30am – 8.30pm, on 5-day work week with rotating shifts, Mondays to Sundays and public holidays.

About the Company
U3 Infotech is a Technology Solutions, Managed Services, and Talent Management Solutions company with over 2 decades of experience in the APAC region since 2002.

Our clients include Fortune 100, MNCs, Leading Regional Organisations, Government organizations, and Startups.

We work with clients across Banking, Insurance, Bio-Science, Pharmaceutical, Healthcare, Engineering, Product, and Supply Chain domains.
We have been growing rapidly through value creation, solving complex problems, and addressing the opportunities of our clients' businesses.

We differentiate ourselves through our deep commitment at all levels, entrepreneurial mindset, outcome-driven approach, and financial resources.

If you are interested in this role, send us your CV to

Job Type: Contract
Contract length: 12 months

Pay: $3, $4,000.00 per month

Required Skill Profession

Other General


  • Job Details

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Unlock Your Call Center Potential: Insight & Career Growth Guide


Real-time Call Center Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Call Center in Singapore, Singapore, highlighting market share and opportunities for professionals in Call Center roles.

1037 Jobs in Singapore
1037
910 Jobs in Singapore
910
Download Call Center Jobs Trends in Singapore and Singapore

Are You Looking for Call Center Agent Job?

Great news! is currently hiring and seeking a Call Center Agent to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at U3 InfoTech Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Call Center Agent Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Call Center Agent?

Key qualifications for Call Center Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Call Center Agent Job Success

U3 InfoTech Pte Ltd interview tips for Call Center Agent

Here are some tips to help you prepare for and ace your Call Center Agent job interview:

Before the Interview:

Research: Learn about the U3 InfoTech Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Call Center Agent interview at U3 InfoTech Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the U3 InfoTech Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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