Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available).
Singapore Jobs Expertini

Urgent! Call Centre Customer Service Agent -Live Chat (6 & 12 Months Contract Available) Job Opening In Central Singapore Community Development Council – Now Hiring PERSOL

Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available)



Job description

Location: Eunos (5 mins walk from MRT)

Working Hours: Mon to Fri, 9am to 6pm

Salary: Between $2800 - $3800 (Depending on experiences)

Prorated Completion Bonus upon completion of the Contract

Job Purpose
You will be part of the team in delivering service excellence and customer satisfaction in the Contact Centre.

He/She will attend to phone enquiries from our policyholders and financial
representatives and live chats from our financial representatives, effectively maintaining our Contact Centre's high level of accessibility.

The Job

  • Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner
  • Resolve customers' / financial representatives' complaints and problems at first touchpoint
    resolution with good closure
  • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
  • Ensure effective and timely follow-up as promised to customers / financial representatives
  • Assess appeals and put up recommendation to Managers/Head/HOD
  • Perform additional or overtime duties during operational exigencies when required
  • Assist with ad-hoc initiatives/projects when delegated by management

Our Requirements

  • Diploma/degree holder qualifications with relevant experience will be preferred
  • Comfortable talking to customers from all walks of life
  • Comfortable chatting through typing via live chat system with financial representatives
  • Good interpersonal and communication skills
  • Possess a pleasant and cheerful disposition
  • A team player who works well in a dynamic environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• UEN E
EA License No. 01C4394
• EA Registration No. R Evelyn Yang HuiXian)


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Call Centre Potential: Insight & Career Growth Guide


  • Real-time Call Centre Jobs Trends in Central Singapore Community Development Council, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Call Centre in Central Singapore Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1967 jobs in Singapore and 1791 jobs in Central Singapore Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in Call Centre roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available) Job?

    Great news! is currently hiring and seeking a Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PERSOL adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available)?

    Key qualifications for Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available)?

    To improve your chances of getting hired for Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available) Job Success
    PERSOL interview tips for Call Centre Customer Service Agent  Live Chat (6 & 12 Months Contract Available)

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the PERSOL's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available) interview at PERSOL, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PERSOL's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available) Positions

    Setting up job alerts for Call Centre Customer Service Agent Live Chat (6 & 12 Months Contract Available) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!