Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Call Centre.
Singapore Jobs Expertini

Urgent! Call Centre Job Opening In Tai Seng – Now Hiring KFC/Pizza Hut Singapore



Job description

About the role

Join our fast-paced, customer-focused team as a part-time Call Centre Agent for KFC/Pizza Hut Singapore.

Situated in the Tai Seng North-East Region, this casual role offers flexibility and opportunities to develop your customer service skills.

You'll be an integral part of our operations, providing exceptional support to our valued customers.

What you'll be doing

  • Respond to customer inquiries and orders via phone, email, or chat, ensuring a positive and efficient experience
  • Troubleshoot customer issues and provide effective resolutions
  • Maintain accurate records and documentation of customer interactions
  • Upsell and cross-sell products and services to enhance the customer experience
  • Collaborate with the team to identify areas for improvement and contribute to the success of the call centre

What we're looking for

  • Previous experience in a customer service or call centre role, preferably in the food and beverage industry
  • Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
  • Strong problem-solving and critical thinking skills to effectively handle customer inquiries and concerns
  • Proficiency in using computer systems and relevant software applications
  • Flexibility to work in a fast-paced environment and during peak hours, including weekends and public holidays

KFC/Pizza Hut Singapore is a leading food and beverage company that has been serving the community for over 40 years.

With a focus on innovation, quality, and customer satisfaction, we strive to be the preferred choice for our customers.

Join our diverse and dynamic team and be a part of our continued success.

Apply now and embark on an exciting journey with KFC/Pizza Hut Singapore


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Call Centre Potential: Insight & Career Growth Guide


  • Real-time Call Centre Jobs Trends in Tai Seng, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Call Centre in Tai Seng, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1962 jobs in Singapore and 3 jobs in Tai Seng. This comprehensive analysis highlights market share and opportunities for professionals in Call Centre roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Call Centre Job?

    Great news! is currently hiring and seeking a Call Centre to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at KFC/Pizza Hut Singapore adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Call Centre Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Tai Seng. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Call Centre?

    Key qualifications for Call Centre typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Call Centre?

    To improve your chances of getting hired for Call Centre, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Call Centre Job Success
    KFC/Pizza Hut Singapore interview tips for Call Centre

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the KFC/Pizza Hut Singapore's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Call Centre interview at KFC/Pizza Hut Singapore, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the KFC/Pizza Hut Singapore's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Call Centre Positions

    Setting up job alerts for Call Centre is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!