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Case Manager (New Business) Job Opening In Singapore, Singapore – Now Hiring QUESS SELECTION & SERVICES PTE. LTD.


Job description

A leading wealth-planning and life insurance advisory firm specializing in tailored legacy, liquidity, and estate planning solutions for high-net-worth individuals and families.

The company values discretion, integrity, and excellence, and works closely with clients, consultants, bankers, and insurers to deliver sophisticated insurance-based wealth strategies.

Role Overview

The Case Manager supports the advisory team in converting prospects into completed insurance policies.

This role manages the full process — from documentation and compliance to underwriting, follow-ups, and policy delivery — ensuring an efficient and seamless client experience.

Key Responsibilities

  • Case & Pipeline Management
  • Manage new business cases from submission to policy issuance
  • Track case progress and follow up to resolve delays
  • Maintain dashboards and provide updates to consultants
  • Documentation & Compliance
  • Collect and verify client KYC, financial, and medical documents
  • Ensure all documentation meets compliance and insurer requirements
  • Liaise with compliance teams and underwriters for clarifications
  • Underwriting & Medical Coordination
  • Arrange and coordinate medical examinations and assessments
  • Communicate with clients and follow up on underwriting requirements
  • Stakeholder Coordination
  • Collaborate with consultants, bankers, clients, insurers, and internal teams
  • Prepare documents, slides, and materials for meetings and presentations
  • Policy Delivery & Closure
  • Follow through cases to completion and ensure timely policy delivery
  • Support annual reviews or policy amendments when needed
  • Reporting & Improvement
  • Generate reports on case progress and identify process bottlenecks
  • Contribute to improving workflows and training new team members

Requirements

Education & Experience

  • Bachelor’s degree in any discipline
  • 3–5 years of experience in insurance, broking, or financial services
  • Experience handling affluent or HNW clients is an advantage

Skills & Competencies

  • Strong interpersonal and communication skills
  • Highly organized, proactive, and detail-oriented
  • Able to multitask and work under pressure
  • Proficient in Microsoft Office (Excel, PowerPoint, Word)
  • Familiar with CRM or policy administration systems (preferred)
  • Discreet and professional when handling confidential information

EA License Number: 23C2060 | Registration ID is R | N.M

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions.

e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.

e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA.

#J-18808-Ljbffr

Required Skill Profession

Healthcare


  • Job Details

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Unlock Your Case Manager Potential: Insight & Career Growth Guide


Real-time Case Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Case Manager in Singapore, Singapore, highlighting market share and opportunities for professionals in Case Manager roles.

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Are You Looking for Case Manager (New Business) Job?

Great news! is currently hiring and seeking a Case Manager (New Business) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at QUESS SELECTION & SERVICES PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Case Manager (New Business) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Case Manager (New Business)?

Key qualifications for Case Manager (New Business) typically include Healthcare and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Case Manager (New Business) Job Success

QUESS SELECTION & SERVICES PTE. LTD. interview tips for Case Manager (New Business)

Here are some tips to help you prepare for and ace your Case Manager (New Business) job interview:

Before the Interview:

Research: Learn about the QUESS SELECTION & SERVICES PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Case Manager (New Business) interview at QUESS SELECTION & SERVICES PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the QUESS SELECTION & SERVICES PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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