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Urgent! Central Operations Head Job Opening In Singapore, Singapore – Now Hiring BDO Unibank
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Overview
The
Central Operations Head
is responsible for providing strategic leadership and operational oversight across multiple critical functions, ensuring efficiency, and service excellence.
This role encompasses the management of Operations, Information Technology and Project Management to support the bank’s business objectives.
This role will report to Chief Executive of the Singapore Branch.
Key Responsibilities
Operational Oversight: Lead and manage the Central Operations Group, comprising Operations (Wealth/Private Banking Operations, Treasury Operations, Trade Finance Operations, Loan Operations), Project Management, and Information Technology; Ensure full compliance with internal policies, regulatory requirements, and industry standards; Establish, monitor, and maintain operational risk indicators and controls to mitigate fraud and financial or reputational losses; Oversee business continuity planning (BCP) readiness and facilitate periodic testing and reviews.
Process Improvement: Drive business process re-engineering initiatives to enhance service quality, cost efficiency, and operational control; Lead change management programs, including system upgrades and automation projects.
Performance & Service Delivery: Monitor and analyze KPIs and SLAs to ensure operational targets are consistently achieved; Conduct regular service reviews with vendors and banking partners to maintain high service standards.
Project Management: Supervise the delivery of a portfolio of projects focused on process enhancement, product development, and automation; Provide guidance to the project management team to ensure timely and successful execution.
Information Technology: Oversee IT functions, including Banking and Wealth Application Support, Application Development, and IT Infrastructure and Operations; Ensure adherence to IT-related audits, control mechanisms, and compliance requirements.
Documentation & Training: Oversee the development and maintenance of operations manuals, user guides, and training materials; Promote cross-functional training and continuous professional development within the team.
Qualifications
Bachelor's degree relevant to the job, preferably in Business Management
12-15 years of experience in banking operations with at least 5 years in a leadership role
Proven track record in managing operational teams and projects
Familiarity with core banking systems, wealth management platforms and IT infrastructure (Preferred but not required)
Core competencies:
Strategic Leadership
– demonstrated ability to set a clear vision, align cross- functional teams, and drive organizational objectives effectively
Operational Excellence
– proven expertise in process optimization, cost control and high quality service delivery across operational units
Risk and Compliance Management
– Strong understanding of regulatory frameworks, operational risk controls and compliance standards within the final services industry
Project & Change Management
– Skilled in leading complex, multi-stakeholder projects and managing organizational change initiatives
Technology Acumen
– familiarity with banking applications, IT governance, digital transformation and cybersecurity principles
Analytical & Problem-Solving Skills
– ability to interpret operational data, identify trends, and implement effective, data driven solutions
Stakeholder management
– Excellent communication and negotiation skills for engaging with internal teams, senior leadership and external partners
Seniority
Director
Employment type
Full-time
Job function
General Business
Industries
Financial Services, Banking, and Investment Banking
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Unlock Your Central Operations Potential: Insight & Career Growth Guide
Real-time Central Operations Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Central Operations in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 11776 jobs in Singapore and 10714 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Central Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! BDO Unibank is currently hiring and seeking a Central Operations Head to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Central Operations Head Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BDO Unibank adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Central Operations Head Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Central Operations Head typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Central Operations Head interview at BDO Unibank, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BDO Unibank's products or services and be prepared to discuss how you can contribute to their success.
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