Overview
As a Senior Process Analyst you will be working closely with the SDM Lead and the Agile Adoption Lead on
Documenting, updating, managing and housekeeping SDM resources like
Process Documents, Intranet pages, Confluence Pages, Templates etc.
Responsibilities
Manage and govern the
SDM Intranet page
including making changes, enhancements and updates as required
Manage and govern the
SDM Process Documents
including making changes, enhancements and updates as required
Manage and govern the
SDM Process Templates (PPT, Word, Excel, Confluence and others)
including making changes, enhancements and updates as required
Work closely with the SDM and Agile Adoption Lead to manage the monthly SDM Working Group cadence including Agenda, Attendance, Minutes, Actions, Follow Ups etc
Assist the SDM and Agile Adoption lead in Process Improvement and other initiatives
Independently manage the regular review, housekeeping and archival of all SDM Resources including Process Documents, Intranet Pages and others
Skills
Ability to interact with various levels of stakeholders including heads of departments
Excellent
MS Visio, MS Word and PPT Skills
Extreme attention to detail and ability to work with minimal supervision
Ability to multitask and manage conflicting priorities
Experience
Overall experience of 5-10 years in professional organisations
Minimum 3 years of experience in
Process Documentation, Assurance, or similar areas.
Experience in
Communications, PMO or similar roles in IT.
Hands on experience in
SDLC
processes will be a plus
Experience creating Process Documents
using MS Word, MS Visio, PPT etc.
Experience working on
Confluence, JIRA
and other tools will be an added advantage
Experience in using
AI tools
to solve problems and automate processes would be an added advantage
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