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Urgent! Citrix-VDI RUN Expert Job Opening In Singapore, Singapore – Now Hiring KEYTEO
Job summary
He / She will be a technical RUN expert for all Citrix-VDI services.
As such, he / she will provide support and act as the last level of escalation point for all production support activities within the Citrix-VDI team in Singapore.
He / She is accountable for the overall health and stability of the technical solutions within his scope.
He / She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects.
He / She will have control over the scope of technical activities, develop best practices, manage knowledge and ensure the necessary trainings are imparted to the team wherever applicable.
Job detailed description
An Expert has a wide spectrum of responsibilities and actions.As an expert of his / her team, he / she:
• assigns technical tasks and manages delegation for technical issues,
• animates the team to encourage collaboration and sharing of best practices,
• has a role in supporting technical skills development and provides training when required
• supports new technologies and leverages them to provide consistency of service across streams
• manages service improvements for all Citrix and VDI services supported throughout the organization
• documents, reviews, maintains and shares relevant technical information to the team
• provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
• implements and develops improvements based on best practices,
• focuses on automation and optimum use of the team to improve efficiency,
• drives and delivers root cause for any high severity issue,
• reviews technology changes to identify potential risks,
• is responsible for problem management and resolution
As an experienced professional in Citrix- VDI Services, he / she:
• supports his / her team during diagnosis when technical issues rise in his / her scope of expertise,
• is aware of the global IT structure so that he / she anticipates interrelationships within the organization,
• engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
• facilitates transformation projects and suggest future directions for new areas of improvement and change,
• manage L3 activities which involve direct relationships with end users and L3 activities like architecture, design, project management, etc.
• guarantees the production readiness and license to operate of new projects and solutions
• is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role
• actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into operations
• actively assists in identifying the most technical skilled candidates for open roles
• define the technical skillset required to support technologies.
As the escalation point of contact for Clients, he / she:
• manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality
• technically coach and develop partner resources to improve productivity
• have to maintain a smooth relationship with partners, vendors and global clients / teams
As a member, he / she:
• facilitates collaboration and spread of information from and to the team,
• participates to the department's activities including brainstorming, team building and other team or transversal actions,
• innovation mindset fosters,
• focus on automation and optimum use of the team to improve efficiency
Job specific environment and / or organization
• English language• Working hours will primarily match Europe business hours
• On-call support will be expected on a rotational basis
Required profileCandidate profile
Mandatory track record
• Minimum 8 ~ 10 years of experience in managing an Enterprise Citrix environment, preferably in financial sector.Salary can be discussed upon profile.
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Unlock Your Citrix VDI Potential: Insight & Career Growth Guide
Real-time Citrix VDI Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Citrix VDI in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9 jobs in Singapore and 8 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Citrix VDI roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! KEYTEO is currently hiring and seeking a Citrix VDI RUN Expert to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at KEYTEO adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Citrix VDI RUN Expert Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Citrix VDI RUN Expert typically include Engineers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Citrix VDI RUN Expert interview at KEYTEO, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the KEYTEO's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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