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City Guide — End-to-end Retail Sales Associate (Basic up to 5000) Job Opening In North East Community Development Council – Now Hiring Gain City Group of Companies


Job description

Job Description:

Title: City Guide, 丰城导购员 (Internal: Customer Experience Specialist) Reporting: Direct to BD Director; Secondary to Showroom Manager

The City Guide at Gain City is responsible for

  1. Understanding and Introduction of Electronics Brands and Products respectively.

  2. Oversee, understand and evaluate customer requirements to propose electronics products respectively.

  3. Enhancing in-store customer experience by planning and guiding customer

  4. Cross-selling products across different departments and showrooms.

  5. Driving sales of high priority products and premium brands.

  6. Work closely with the Business Development Team to track deal performance, gather feedbacks, and proposal of strategy enhancements.

This role requires deep knowledge of all current promotions, discount mechanics, and brand-specific offers across all product categories.

The City Guide actively recommends tailored deals, upsells products, cross sells across outlets, and connects customers with the appropriate Sales Executives when needed.

The goal is to increase bundle purchases and high priority product sales through superior deal management and customer engagement.

Key Responsibilities:

Promotion & Discount Expertise:

○ Stay fully informed about all Gain City promotions, discount structures, and brand-specific deals across all product categories.

○ Proactively promote the latest deals and offers to customers, offering product bundles, EW, complementary products to increase basket size.

In-store Customer Experience Enhancement:

○ Engage with customers, answer inquiries, and ensure that promotional signage and materials are visible and accurate.

○ Plan customer's journey by understanding needs and recommending the right products to create memorable shopping experiences.

Premium Upsell & Showroom Cross-sell:

○ Identify opportunities to upsell higher-margin products and cross-sell complementary items based on customer preferences.

○ Recommend products not available in the current showroom, offering options from other Gain City showrooms to ensure customers get the full product range.

Sales Target & Store Performance:

○ Support the store's sales objectives by driving deal-focused initiatives and maximizing promotional opportunities.

○ Suggest improvements to promotions and discounts based on customer feedback and sales data to optimize future campaigns.

Training & Knowledge Sharing:

○ Stay updated on new product launches and features to offer informed recommendations.

○ Collaborate with the marketing and promotions teams to align in-store deals with broader advertising campaigns.

Qualifications:

● Experience in retail, sales, or deal management, preferably in consumer electronics or home appliances.

● Strong knowledge of promotion mechanics, discount strategies, upselling, and cross-selling techniques.

● Excellent customer service skills with a passion for enhancing customer satisfaction.

● Proven ability to work in a fast-paced retail environment and manage multiple customers simultaneously.

● Ability to cross-sell products from other showrooms and coordinate seamless customer solutions.

● Strong communication and interpersonal skills.

● Able to work retail hours, weekends and Public Holidays

Required Skill Profession

Other General


  • Job Details

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Unlock Your City Guide Potential: Insight & Career Growth Guide


Real-time City Guide Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for City Guide in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in City Guide roles.

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The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for City Guide — End to end Retail Sales Associate (Basic up to 5000) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for City Guide — End to end Retail Sales Associate (Basic up to 5000) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Gain City Group of Companies interview tips for City Guide — End to end Retail Sales Associate (Basic up to 5000)

Here are some tips to help you prepare for and ace your City Guide — End to end Retail Sales Associate (Basic up to 5000) job interview:

Before the Interview:

Research: Learn about the Gain City Group of Companies's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your City Guide — End to end Retail Sales Associate (Basic up to 5000) interview at Gain City Group of Companies, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Gain City Group of Companies's products or services and be prepared to discuss how you can contribute to their success.

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