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Claims Assessor (1 year contract) Job Opening In Singapore, Singapore – Now Hiring Prudential plc


Job description

Prudential’s purpose is to be partners for every life and protectors for every future.

Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.

We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.

We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will review, assess and approve shield claims within service turnaround time.

As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.

Job Description:

  • Review, assess and approve shield claims within service turnaround time.

    Ensure the output is accurate and compliant to internal policy and regulatory requirements.
  • Attend to claims investigations, service recovery and enquiry
  • Attend to medical clarification with hospitals and clinics
  • Involve in projects assigned by supervisor
  • Provides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints

  • Who we are looking for:

    Competencies & Personal Traits

  • Strong command of the English language (spoken and written)
  • Familiarity with human anatomy, general diseases and disease management
  • Working Experience

  • 2 years of experience as a Life & Health claims assessor
  • Professional Qualifications

  • OMA, FLMI (Fellow, Life Management Institute)
  • Education

  • Degree holder of biology & life sciences discipline
  • Required Skill Profession

    Business Operations Specialists


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Prudential plc adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

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