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Urgent! Claims Specialist Job Opening In Singapore, Singapore – Now Hiring CHUBB



Job description

What's This Role Really Like?

The primary objective of this position is to manage all aspects of Work Injury Compensation claims (WICA-Employee and WIC-PW).

Resolving of claims within prescribed authority in the most effective, efficient way while delivering a customer-centric claims service.

Role and responsibilities:

  • Proactively manage claims

  • Reviewing and analyzing policy coverage

  • Ensure adequacy of reserve, conduct on time file review and resolution

  • Evaluate and negotiate the resolution of claims ensuring cost effective outcome

  • Identifying potential fraud, risk management and recovery

  • Managing client’s expectation both internal and external

  • Managing vendors’ service level and quality of work

  • Taking responsibility for ad-hoc projects

  • Areas of Responsibility

    Claims Service

  • Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Chubb Claims Philosophy.

  • Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc, 

  • Use external resources in accordance with the CHUBB guidelines and philosophies.

    This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

  • Claims Quality

  • Manage and handle claims to finality within designated Settlement Authority and Chubb Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.

  • Ensure that loss reserves are set and maintained in accordance with Chubb guidelines, timely updates of claims data made into systems and correctness of systems and file records, 

  • Comply with Chubb quality review program guidelines and ensure corrective action is complemented as necessary.

  • Complete Reserve Reconciliation and Advocacy reviews in accordance with CHUBB guidelines.

  • Others

  • Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring.

    Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.

  • As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.

  • To meet or exceed the expectations/objectives set on the individual’s and the Team’s yearly goal setting.

  • Education & Experience

    Skills and Experience:

  • Knowledge in WICA claims handling.

  • Excellent communication and internal personal skills.

    Ability to effectively manage all internal and external stakeholders.

  • Excellent customer service.

  • Ability to organize work effectively and methodically.

    Highly adaptable to change in a fast-paced environment.

  • Ability to support the team claim handlers as required.


  • Required Skill Profession

    Business Operations Specialists



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      Unlock Your Claims Specialist Potential: Insight & Career Growth Guide


    • Real-time Claims Specialist Jobs Trends in Singapore, Singapore (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Claims Specialist in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 15030 jobs in Singapore and 14042 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Claims Specialist roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Claims Specialist Job?

      Great news! is currently hiring and seeking a Claims Specialist to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CHUBB adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
    • What Is the Average Salary Range for Claims Specialist Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Claims Specialist?

      Key qualifications for Claims Specialist typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Claims Specialist?

      To improve your chances of getting hired for Claims Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Claims Specialist Job Success
      CHUBB interview tips for Claims Specialist

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the CHUBB's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Claims Specialist interview at CHUBB, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CHUBB's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Claims Specialist Positions

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