We have an exciting career opportunity for the position of Client Account Services Executive and invite industry professionals to join us.
Job Responsibilities:
- Assume responsibility for managing all Client Services-related matters.
- Serve as the Person-in-Charge (PIC) for approximately 300 Secretary Accounts.
- Manage all Secretarial Account and Xero Subscription Renewals, including but not limited to: Annual return filing fees, registered office services, nominee services, new incorporation & secretarial services and etc.
- Support the Acquisition of New accounts through personal relationships and professional network.
- Prepare proposals, service agreements and related documents for client presentation and onboarding.
- Proactively monitor service progress, track pending items and follow up on payments to ensure timely delivery and accurate billing.
- Facilitate knowledge transfer processes to ensure smooth onboarding for Corporate Legal Group (CLG) clients.
Requirements
- Diploma / Degree in Business Management or related field.
- Minimum 1 year of relevant experience in client support or sales coordination role.
- Excellent interpersonal and communication skills with a client-focused mindset.
- Able to work independently, manage multiple priorities and consistently meet deadlines and KPI.