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Urgent! Client Account Services Specialist - Account Services Maintenance (6 Months Contract) Job Opening In Singapore, Singapore – Now Hiring Bank of Singapore, Asia's Global Private Bank

Client Account Services Specialist Account Services Maintenance (6 Months Contract)



Job description

Client Account Services Specialist - Account Services Maintenance (6 Months Contract)

Join to apply for the Client Account Services Specialist - Account Services Maintenance (6 Months Contract) role at Bank of Singapore, Asia's Global Private Bank

Bank of Singapore opens doors to new opportunities.

We promote a culture of openness, teamwork and fairness and invest in people through development programmes.

Attractive remuneration packages and non-financial benefits are offered within OCBC Group’s global network.

If you have passion, drive and the will to succeed, rise to the challenge today!

Client Onboarding & Lifecycle Management – Client Account Services provide support in account documentation review, static and data inputs and account control and monitoring across all BOS locations from onboarding through periodic review and maintenance until closure.

Reporting to Account Services Maintenance, the candidate will be responsible for timely and accurate client static maintenance.

Key stakeholders include Relationship Managers, Compliance and cross‑functional Operations teams.

Overview

  • Responsible for all document reviews and system updates for post‑on‑boarding maintenance requests initiated by client or from Periodic KYC Reviews.

  • Liaise with Front Office for any documentation shortfall or clarifications.

  • Effectively handle queries, exceptions and investigation matters.

  • Ensure full compliance with policies and procedures.

  • Provide quick and quality customer service.

  • Open to new tasks as required by the business.

Responsibilities

  • Ensure documentation submitted by Front Office is processed accurately and timely, in line with internal quality standards.

  • Perform sanity checks on Periodic Review list and prepare outstanding document list for distribution to Front Office.

  • Update client static data into the core system in a timely manner.

  • Liaise with the Relationship Manager/Assistant Relationship Manager on status of periodic review and maintenance cases.

  • Keep abreast of risks and controls and ensure processes are aligned.

  • Monitor and address any accounts exceptions and deviations to ensure compliance with bank policies and procedures.

  • Handle Front Office queries, ensure timely follow‑up and/or escalation to stakeholders.

Qualifications

  • At least 1–2 years of experience in banking operations, preferably in private banking account services.

  • Meticulous, detail‑oriented and able to handle complexity.

  • Ability to work effectively as part of a team.

  • Maintain positive working relationships with personnel of other sections and divisions.

  • Working knowledge of MS Word, Excel and PowerPoint.

  • Ability to work independently with minimal direction.

  • Excellent verbal and written communication skills.

Referrals increase your chances of interviewing at Bank of Singapore, Asia's Global Private Bank by 2x.

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Required Skill Profession

Customer Service



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