At Singapore First Aid Training Centre Pte Ltd, we empower healthcare and corporate professionals through high-impact emergency response training solutions.
We are looking for a highly motivated and customer-centered Client Management Executive.
This pivotal role will represent our brand by engaging clients, managing course registrations and supporting business development.
This position demands a proactive, detail-oriented individual who can effectively communicate with clients, meet sales and satisfaction targets and support the company's strategic growth objectives.
Key Responsibilities:
● Handle sales enquiries and course-related questions
● Proactively promote and sell training courses to individual and corporate clients
● Meeting monthly sales targets and driving revenue growth to qualify for commission incentives
● Coordinate with trainers and internal teams to ensure smooth course delivery
● Follow-up with leads and convert them into confirmed participants
● Build and maintain strong relationships with clients before and after training
● Support administrative tasks such as course confirmations and CRM data entry
● Support other departments as needed, contributing to the overall functioning of the organization
Requirements:
● Diploma or Degree in Business Administration, Marketing or related field (or equivalent experience)
● Minimum 2 years in sales/client management experience within the healthcare, pharmaceutical, training or education industry
● Sales-oriented mindset with excellent communication skills
● Strong interpersonal and relationship-building abilities
● Client-focused, professional, and results-driven
● Able to multitask and perform well in a fast-paced environment
● Ability to work independently and as part of a team
● Problem-solving skills and a proactive approach to challenges
● Proficiency in CRM software and other relevant tool