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Urgent! Client Management Executive Job Opening In Singapore, Singapore – Now Hiring IHUB SOLUTIONS PTE LTD
Overview
iHub Solutions is a leading Log-Tech (Logistics and Technology) provider with a regional presence in Singapore, Kuala Lumpur, Hong Kong, Philippines, and Bangkok.
We meet the complex supply chain needs of today’s digital economy by integrating unique IT infrastructures, deep data analytics, and ecommerce connectivity into our business processes.
With an online dashboard system driven by comprehensive process workflows (ISO 9001 standards), we offer clients the ability to track daily service performance at any time, any place.
To learn more about us, visit our website at ihubsolutions.com
Responsibilities
Manage customer emails and calls to coordinate and arrange delivery orders efficiently.
Exhibit strong phone handling skills by actively listening and responding with emotional intelligence to clients' needs.
Respond swiftly to customer inquiries, ensuring prompt resolution.
Record customer inquiries, feedback, and complaints in the database after each interaction for verification and training purposes.
Follow up promptly on customer interactions via email to ensure resolution and satisfaction, and to reinforce long-term relationships.
Maintain accurate Proof of Delivery (POD) records and ensure proper filing of all related documents.
Foster a positive, empathetic, and professional attitude towards customers at all times.
Collaborate and communicate effectively with internal departments to ensure seamless service.
Analyze and report on customer interaction trends, providing insights to improve processes, service delivery, and customer experience.
Mentor and support junior team members, providing feedback and guidance to uplift team performance and consistency.
Qualifications
A Polytechnic Diploma or BA degree, preferably in Business Administration, or a related field.
Ability to maintain composure and professionalism when dealing with stressed or upset customers.
Strong proficiency in Microsoft Office applications (Excel, Word, etc.).
Previous experience in Customer Support roles are highly preferred.
Exceptional multitasking and time management abilities.
A distinctive personality and a great sense of humor will be highly valued.
Fresh graduates are encouraged to apply!
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Unlock Your Client Management Potential: Insight & Career Growth Guide
Real-time Client Management Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Management in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6985 jobs in Singapore and 6266 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Client Management roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! IHUB SOLUTIONS PTE LTD is currently hiring and seeking a Client Management Executive to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Client Management Executive Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IHUB SOLUTIONS PTE LTD adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Client Management Executive Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Client Management Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Client Management Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Client Management Executive interview at IHUB SOLUTIONS PTE LTD, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IHUB SOLUTIONS PTE LTD's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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