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Urgent! Client Relationship Executive Job Opening In Singapore, Singapore – Now Hiring MHC MEDICAL NETWORK PTE. LTD.

Client Relationship Executive



Job description

As a key member of the Client Relationship team, you will be responsible for managing a portfolio of corporate clients, maintaining high retention rates, and ensuring service excellence.

This role also involves relationship-building to support new business opportunities and requires strong communication, coordination, and problem-solving skills to manage stakeholders effectively.

Key Responsibilities:

  • Manage and maintain a portfolio of clients with a focus on client satisfaction and retention.

  • Serve as the main point of contact for inquiries from clients, insurers, and brokers.

  • Drive high client retention through proactive relationship management and service delivery.

  • Attend and support meetings with clients, insurers, or brokers depending on the engagement channel.

  • Host regular engagement sessions (weekly, monthly, quarterly) with key stakeholders, including:
  • Scheduling and facilitating meetings
  • Preparing and presenting SLA reports (claims, contact centre metrics, panel utilization)
  • Taking and distributing meeting minutes
  • Driving actionable follow-ups and relationship strengthening
  • Collaborate with internal departments to resolve client issues and ensure timely service recovery.

  • Support relationship management for new business opportunities, including pre-sales engagement and onboarding of new clients.

  • Strengthen relationships with existing clients and actively identify upsell and referral opportunities.

  • Prepare client documentation including quotations, service agreements, and renewal packages.

  • Support audit and due diligence processes initiated by clients or insurers, working closely with internal stakeholders.

  • Maintain accurate records and data related to clients and insurers.

  • Generate and deliver monthly and ad-hoc reports for clients and insurers.

  • Provide general administrative support such as document sorting, filing, and data entry.

  • Follow up on accounts receivables with clients and insurers as needed.

Job Requirements:

  • Minimum of 5 years of relevant experience in client servicing, insurance, or related fields.

  • Prior experience in Employee Benefits or Corporate Solutions is highly preferred.

  • Strong ability to meet tight deadlines and work effectively across cross-functional teams.

  • Excellent verbal and written communication skills in English.

  • Proficient in Microsoft Office tools, particularly Excel and PowerPoint.

  • Demonstrated ability to manage conflict, resolve issues, and build strong relationships.

  • Comfortable working in a fast-paced, dynamic environment and adapting to evolving client and business needs.


Required Skill Profession

Other General



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    Unlock Your Client Relationship Potential: Insight & Career Growth Guide


  • Real-time Client Relationship Jobs Trends in Singapore, Singapore (Graphical Representation)

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  • Are You Looking for Client Relationship Executive Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MHC MEDICAL NETWORK PTE. LTD. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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    MHC MEDICAL NETWORK PTE. LTD. interview tips for Client Relationship Executive

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    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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    Final Thought:

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