Client Service Receptionist

To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability.

Job Duties:

• First Touch to receive and welcome customers.
  
  
• Digital Advocate to educate customers to bank digitally.
  
  
• Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.
  
  
• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.
  
  
• Collaborates with team members and working partners for problem resolution.
  
  

Job Requirements:

• Digitally Savvy
• Customer service experience or are customer facing would be preferred
• Experienced in Mass Banking/ Retail Banking would be preferred

Interested candidates may apply through the application system.

Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd
• RCB No E

EA License No. 01C4394
• EA Registration No. R Tay Khai Ven)

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