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Client Success Analyst Job Opening In Singapore, Singapore – Now Hiring Intapp


Job description

Client Success Analyst -- Hybrid out of Singapore

The Client Success Analyst will handle client inquiries while providing a high level of technical support to the Intapp user community.

This full-time position offers a strong career growth opportunity to develop valuable skills working among an enthusiastic team in Singapore.

The analyst will ensure all high priority issues are addressed in a timely and efficient manner.

What you will do:

  • Consultative Support: The Analyst is expected to fully learn the Intapp DealCloud products and services, and will be responsible for offering client best practices and a consultative approach to ongoing client support

  • Client Education: Assist clients with questions regarding training, platform configuration, work flow and new processes

  • Quality: The Analyst will be responsible for delivering an exceptional level of solution quality in the eyes of our clients

  • What you will need:

  • Client Success or Technical/Product Support experience required

  • Competency with Windows OS and Microsoft Office suite required

  • An undergraduate business, computer science degree or other related degrees

  • Strong written and verbal communication skills, and be able to work effectively in partnership with clients

  • Superior troubleshooting, evaluative, and technical problem-solving abilities

  • Self-motivated, strong work ethic, and a “whatever it takes to get it done” mentality

  • Willingness to roll-up up your sleeves to get the job done while contributing to the overall success of the company

  • Strong organizational skills and is an effective planner

  • Experience with Zendesk & SQL is a plus!

  • What you will gain at Intapp: 

    At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients.

    You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities.

    We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.

    Here, you will have the opportunity to: 

  • Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals.

    We offer reimbursement for training and continuing education to help you stay ahead in your career.

  • Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration.

    Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.

  • Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family.

    Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most.

    We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

  • Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

    Please note: Intapp will not hire through text message, social media, or email alone.

    We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings.

    Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email.

    Intapp will never ask for financial information of any kind or for any payment during the job application process.

    We post all legitimate job openings on the Intapp Career Site at .

    If you believe you were a victim of such a scam, you may contact your local authorities.

    Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

    Required Skill Profession

    Business Operations Specialists


    • Job Details

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    Unlock Your Client Success Potential: Insight & Career Growth Guide


    Real-time Client Success Jobs Trends (Graphical Representation)

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    Are You Looking for Client Success Analyst Job?

    Great news! is currently hiring and seeking a Client Success Analyst to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Intapp adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Client Success Analyst Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Client Success Analyst?

    Key qualifications for Client Success Analyst typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Client Success Analyst?

    To improve your chances of getting hired for Client Success Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Client Success Analyst Job Success

    Intapp interview tips for Client Success Analyst

    Here are some tips to help you prepare for and ace your Client Success Analyst job interview:

    Before the Interview:

    Research: Learn about the Intapp's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Client Success Analyst interview at Intapp, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Intapp's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Client Success Analyst Positions

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