Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Client Success Director.
Singapore Jobs Expertini

Urgent! Client Success Director Job Opening In Singapore, Singapore – Now Hiring ASPIRE GLOBAL NETWORK PTE. LTD.

Client Success Director



Job description

Overview

Client Success Director – Based in Singapore

About the Role

We’re looking for a Client Success Director to take the lead in driving partnerships with some of the most well-known brands and agencies across the region.

This is a highly strategic role where you’ll guide clients on their omnichannel creative, activation, and measurement strategies —powered by one of the industry’s most advanced ad management platforms.

You’ll act as a trusted consultant and strategic advisor to senior stakeholders while also managing and mentoring a high-performing team.

The role is both client-facing and internally strategic, requiring someone who can balance big-picture thinking with executional excellence.

Key Objectives:

  1. Build and maintain trusted, long-term client relationships
  2. Act as a consultative advisor, providing strategic guidance
  3. Retain and grow revenue across existing accounts
  4. Lead day-to-day account management
  5. Mentor and develop direct reports

This is a leadership position within the Client Success organization, working on high-value, top-tier accounts .

You’ll develop 12-month account roadmaps, deliver insight-led solutions, and ensure clients extract the full value of their digital marketing investments.

We’re looking for someone who thrives in a fast-paced, ad tech-driven environment , is passionate about digital innovation, and can balance commercial acumen with client empathy.

Primary Responsibilities:

Client Partnerships

  • Own and lead relationships with assigned accounts, acting as the primary senior contact and trusted advisor
  • Build strategic engagement plans, map key stakeholders, and nurture strong client and agency partnerships
  • Present and influence digital marketing strategies that showcase the value of our solutions
  • Lead client-facing meetings including weekly WIPs, workshops, quarterly reviews, and strategy sessions
  • Translate complex concepts into clear, compelling narratives for senior decision-makers

Revenue Growth & Commercial Strategy

  • Develop and execute comprehensive account plans with a clear 12-month roadmap
  • Identify and activate opportunities for upsell, cross-sell, and long-term growth
  • Manage forecasting, CRM updates, and revenue pipelines with accuracy and accountability
  • Partner with sales teams on pitches and positioning for new opportunities
  • Mentor team members on commercial strategy and account growth techniques

Account Management

  • Oversee day-to-day delivery of client campaigns, ensuring service excellence
  • Collaborate with internal engineering, creative, and operations teams to deliver innovative solutions
  • Monitor performance data to provide insights, optimizations, and strategic recommendations
  • Lead quarterly business reviews and contribute to high-profile pitches and client education sessions

Team Leadership

  • Manage, mentor, and develop a team of direct reports
  • Set clear performance goals, provide coaching, and conduct annual reviews
  • Empower team members to confidently lead client interactions and platform demos
  • Act as a senior escalation point for both internal and external needs

Required Skills & Experience

  • 7+ years’ experience in digital media, covering account management, project management, sales, or ad operations
  • Proven leadership and people management skills; experience developing and motivating high-performing teams
  • Strong commercial acumen with a track record of revenue growth
  • Excellent written and verbal communication; confident in presenting to executive-level stakeholders
  • Strategic mindset with the ability to turn technical knowledge into actionable marketing strategies
  • Detail-oriented with outstanding project management skills and ability to manage multiple workstreams
  • Strong relationship builder and natural consultant with experience influencing at all levels
  • Proficiency in MS Office (Excel, PowerPoint) and collaboration tools

Interested?

Please Apply!

Licence: 11C4388

EA: R

#J-18808-Ljbffr


Required Skill Profession

Sales Management



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Client Success Potential: Insight & Career Growth Guide


  • Real-time Client Success Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Success in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1858 jobs in Singapore and 1674 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Client Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Client Success Director Job?

    Great news! is currently hiring and seeking a Client Success Director to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ASPIRE GLOBAL NETWORK PTE. LTD. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Client Success Director Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Client Success Director?

    Key qualifications for Client Success Director typically include Sales Management and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Client Success Director?

    To improve your chances of getting hired for Client Success Director, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Client Success Director Job Success
    ASPIRE GLOBAL NETWORK PTE. LTD. interview tips for Client Success Director

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the ASPIRE GLOBAL NETWORK PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Client Success Director interview at ASPIRE GLOBAL NETWORK PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ASPIRE GLOBAL NETWORK PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Client Success Director Positions

    Setting up job alerts for Client Success Director is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!