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Client Success Executive Job Opening In Tai Seng – Now Hiring Kopi Near Me Pte Ltd


Job description

About Kopi Near Me


Kopi Near Me brings authentic Nanyang coffee and beverages to workplaces and retail spaces through our innovative self-service coffee machines.

We work with offices, restaurants, and bakeries to deliver freshly brewed kopi experiences — anywhere, anytime.

If you love the aroma of kopi, teh, and all things Nanyang, and enjoy working with clients in a structured and process-driven environment, we'd love to have you join our growing team.

About the Role


We are looking for a Client Success Executive to support our business operations and client relationships.

You will be responsible for managing assigned client accounts, following up on orders, coordinating machine deployments, and ensuring that our customers continue to enjoy a seamless kopi experience.

This role is ideal for someone who is organized, detail-oriented, and enjoys supporting sales processes without the pressure of active sales targets.

Key Responsibilities


Account Management & Customer Support

  • Handle and maintain a set of client accounts (office, restaurant, and retail partners).

  • Serve as the primary point of contact for day-to-day client inquiries and support.

  • Ensure clients follow proper order, payment, and replenishment procedures.

  • Coordinate with the operations team for machine servicing, replenishment, and maintenance schedules.

  • Monitor client satisfaction and escalate issues when necessary.

Sales Administration & Coordination

  • Prepare quotations, invoices, and delivery orders as per company templates.

  • Update internal records with client activity, orders, and feedback.

  • Track contract renewals, MOQs, and performance metrics for each client account.

  • Liaise with the logistics team to ensure timely delivery and servicing.

  • Assist in preparing monthly sales and performance reports.

Process Compliance & Documentation

  • Follow prescribed procedures and workflows for client onboarding, sales documentation, and reporting.

  • Maintain proper filing and records for client communications, contracts, and documents.

  • Help improve process efficiency through feedback and documentation.

Internal & Administrative Support

  • Support the sales and business development team with administrative tasks.

  • Help prepare presentations, marketing materials, and follow-up emails when needed.

  • Assist with data entry, client tracking, and general office coordination.

Requirements

  • Minimum Diploma or equivalent qualification.

  • 6 months to 3 years of experience in sales coordination, administration, or customer service preferred.

  • Strong organizational skills and attention to detail.

  • Proficient in Microsoft Office (Excel, Word, PowerPoint) or Google Workspace.

  • Excellent communication skills (spoken and written English).

  • A positive attitude and willingness to learn.

  • Must enjoy Nanyang-style kopi and beverages — our team lives and breathes it

Why Join Us?

  • Be part of an innovative and growing homegrown kopi brand.

  • Structured processes and supportive team environment — no cold calling required.

  • Opportunities to learn about F&B tech and customer operations.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Client Success Potential: Insight & Career Growth Guide


Real-time Client Success Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Success in Tai Seng, Singapore, highlighting market share and opportunities for professionals in Client Success roles.

1853 Jobs in Singapore
1853
2 Jobs in Tai Seng
2
Download Client Success Jobs Trends in Tai Seng and Singapore

Are You Looking for Client Success Executive Job?

Great news! is currently hiring and seeking a Client Success Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kopi Near Me Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Client Success Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Tai Seng. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Success Executive?

Key qualifications for Client Success Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Client Success Executive?

To improve your chances of getting hired for Client Success Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Client Success Executive Job Success

Kopi Near Me Pte Ltd interview tips for Client Success Executive

Here are some tips to help you prepare for and ace your Client Success Executive job interview:

Before the Interview:

Research: Learn about the Kopi Near Me Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Success Executive interview at Kopi Near Me Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kopi Near Me Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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