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Urgent! Client Success Lead Job Opening In Singapore, Singapore – Now Hiring WELLNESS UNICORN PTE. LTD.

Client Success Lead



Job description

Role:

You are the bridge between curiosity and commitment, ensuring every potential client feels excited, cared for, and connected to our brand from the first 'hello' to the lasting impression of 'see you again'.

Key Responsibilities:

1.

Lead Engagement & Conversion

  • Connect with warm leads from marketing campaigns/efforts via WhatsApp, Facebook Messenger, Instagram, TikTok, Little Red Book, and email.

  • Turn conversations into confirmed engagement at our outlets through engaging, personalized communication.

  • Track and follow up on all assigned leads in a timely, professional manner.

2.

Client Journey Management

  • Be the client's personal contact throughout their experience—from booking to post-service follow-up.

    (You will get to stay in contact with people from all backgrounds)
  • Gather feedback, address concerns, and celebrate compliments to create strong, positive relationships.

3.

Creative Referral Generation

  • Build a referral network by incentivizing clients to refer friends (e.g., free facial, exclusive perks).

  • Brainstorm creative ideas to encourage repeat visits and word-of-mouth promotion, subject to approval.

4.

Digital Engagement & Social Interaction

  • Be the brand's voice on messaging platforms and social channels.

  • Respond promptly and warmly to inquiries and comments, creating a friendly and professional tone that reflects our brand personality.

  • Invent and improve chat bot's auto message to cater to common offline hours inquiries for retention.

5.

Weekend Flexibility

  • To be available during weekends for lead engagement (remote; no need to be in the office).

What's in it for you?

  • Incentives for every successful show-up (uncapped earnings potential).

  • Creative freedom in client engagement.

  • Be the face of a premium beauty & wellness brand.

  • Growth opportunities into marketing, community management, or leadership roles.

Requirements:

  • Hungry for personal relationship growth
  • Not afraid to speak and express
  • Even hungrier for earnings potential
  • Be very active in all social media platforms


Required Skill Profession

Other General



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    Unlock Your Client Success Potential: Insight & Career Growth Guide


  • Real-time Client Success Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Success in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2016 jobs in Singapore and 1828 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Client Success roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Client Success Lead Job?

    Great news! is currently hiring and seeking a Client Success Lead to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at WELLNESS UNICORN PTE. LTD. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Client Success Lead Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Client Success Lead?

    Key qualifications for Client Success Lead typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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  • Interview Tips for Client Success Lead Job Success
    WELLNESS UNICORN PTE. LTD. interview tips for Client Success Lead

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the WELLNESS UNICORN PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Client Success Lead interview at WELLNESS UNICORN PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the WELLNESS UNICORN PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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