Client Success Manager, GC and SEA

Client Success Manager, GC and SEA

What you'll do
As a Client Success Manager, you'll drive satisfaction, retention and growth across a portfolio of Emarsys clients.

You'll build long-term partnerships by understanding each client's business objectives, marketing goals and challenges.

Acting as a trusted advisor, you'll show senior stakeholders how our technology can optimise customer engagement and marketing operations.

What you bring

• Proven track record in client success or account management within digital marketing or SaaS.
  
  
• Strong communication, negotiation and presentation skills with senior stakeholders.
  
  
• Deep knowledge of digital marketing best practice and a passion for technology.
  
  
• Ability to manage change, think strategically and make complex decisions in a fast-paced environment.
  
  
• Proficiency in Salesforce or similar CRM tools, plus strong technical skills for product demos and integrations.
  
  

You're self-motivated, collaborative and solution-oriented, with excellent organisational skills.

Fluency in English is essential; other languages are a plus.

Meet your team
You'll join a talented, supportive Client Success team passionate about helping our customers achieve real business outcomes with Emarsys.

At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences.

If your job profile closely aligns with our essential requirements and business need, we encourage you to apply.

We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality.