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Urgent! Client Support Specialist (Immigration/US & Canada Program) Job Opening In Singapore, Singapore – Now Hiring Intellisearch Outsourcing Pte Ltd
Job Summary:
We are seeking a proactive and customer-focused
Client Support Specialist
to manage and assist clients throughout their
US, Canada, and Singapore visa application processes .
This role involves direct client interaction, documentation support, case follow-up, and coordination with internal and external stakeholders to ensure smooth and timely visa submissions.
Key Responsibilities:
Act as the primary point of contact for clients applying for US, Canada, and Singapore visas.
Provide end-to-end support in documentation, application preparation, and submission processes.
Assist clients in understanding visa requirements, eligibility criteria, and timelines.
Ensure accuracy and completeness of client documentation before submission.
Schedule and coordinate client appointments with embassies, consulates, or visa centers.
Liaise with internal processing teams and third-party service providers as required.
Maintain updated knowledge of immigration policies, procedures, and regulation changes.
Provide timely updates to clients on the status of their applications.
Handle inquiries, resolve issues, and escalate complex cases to senior team members when needed.
Maintain and update CRM or case management systems accurately.
Requirements:
Bachelor’s degree in any discipline.
1–3 years of experience in immigration, client servicing, or administrative roles.
Knowledge of US, Canada, or Singapore immigration processes is highly preferred.
Excellent communication skills
Strong attention to detail and organizational skills.
Ability to manage multiple cases and prioritize effectively.
Customer-centric approach with a problem-solving mindset.
Proficiency in MS Office and CRM tools.
Preferred Qualifications:
Experience working in an immigration consultancy or law firm.
Knowledge of online visa platforms like IRCC (Canada), CEAC (US), and ICA (Singapore).
HOW TO APPLY:
Interested applicants, please click on Apply Now.
We regret that only shortlisted candidates will be notified.
EA License No: 25C2785
EA Personnel: Lee Zhi Hui (Christine)
EA Personnel Reg No: R
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Unlock Your Client Support Potential: Insight & Career Growth Guide
Real-time Client Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7935 jobs in Singapore and 7011 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Client Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Intellisearch Outsourcing Pte Ltd is currently hiring and seeking a Client Support Specialist (Immigration/US & Canada Program) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Client Support Specialist (Immigration/US & Canada Program) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Intellisearch Outsourcing Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Client Support Specialist (Immigration/US & Canada Program) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Client Support Specialist (Immigration/US & Canada Program) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Client Support Specialist (Immigration/US & Canada Program) interview at Intellisearch Outsourcing Pte Ltd, research the company, understand the job requirements, and practice common interview questions.
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