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Urgent! Clinical Support Specialist | Medical Equipment | Travel Around Job Opening In WorkFromHome – Now Hiring The Supreme HR Advisory Pte Ltd

Clinical Support Specialist | Medical Equipment | Travel Around



Job description

Clinical Support Specialist - Position Overview

Position details include in-procedure support for coronary and peripheral Intravascular Lithotripsy (IVL) procedures, physician and distributor training, and clinical trial facilitation.

This field-based role supports safe and effective use of the IVL platform, drives early adoption in key accounts, and gathers clinical insights to inform commercial and product strategies.

Position Details

  • Salary: $3500 - $4200 + Daily Allowance

  • Working Days & Hours: 5 Days | 9am - 6.30pm (Flexible based on clinical support nature)

  • Working Location: Island wide / global travel (Latam, Asean and Europe)

  • Reports to: Head of International Business

Responsibilities

  1. Clinical Support & Training

    • Provide real-time, in-person clinical support during IVL procedures to ensure optimal use of the clinical support system.

    • Guide clinicians through device preparation, imaging, and delivery, ensuring safe and effective technique.

    • Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.

    • Provide remote clinical support via on-call conference calls to assist distributor teams with urgent cases.

    • Train and certify distributors (both online and on-site) on product use, ensuring competency in procedural support, troubleshooting, and education.

    • Stand by for urgent distributor-notified clinical cases, with flexible availability for case calls or travel.

  1. Clinical Education & Therapy Development

    • Deliver technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events.

    • Build and maintain strong relationships with interventionalists and cath lab staff to support early adoption and sustained usage.

    • Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.

    • Engage with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.

  1. Clinical Research & Feedback Collection

    • Present and support clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs).

    • Support post-market clinical follow-up and data integrity monitoring at assigned sites.

    • Serve as liaison between users and the marketing/R&D team to collect real-world product feedback and suggestions for improvement.

    • Assist in documenting product performance, case reports, adverse events, and user experience insights.

  1. Operational & Reporting

    • Maintain accurate records of site visits, training sessions, and case support via CRM or designated tools.

    • Manage expense reports, training logs, and clinical documentation in a timely manner.

    • Support additional strategic accounts across regions when needed.

Clinic Sales Consultant Roles

  • Clinic Sales Consultant — Salary: $3000 - $3500 + Comm

  • Working Days: 5.5 days including weekends (Off on weekdays)

  • Working Hours: 9am – 6pm / 1pm (subject to scheduling)

  • Working Location: Tanjong Pagar

Responsibilities

  • Attend to daily new leads through face-to-face interaction.

  • Track and meet planned sales goals and report results as necessary.

  • Design and implement strategic business plans to expand the Company’s customer base and ensure strong presence.

  • Coordinate with marketing team on lead generation.

  • Provide exceptional customer service.

  • Maintain rapport with customers throughout their smile journey.

  • Assist customer payments.

  • Liaise with healthcare professionals and patients about treatment plans.

  • Oversee clinic operations and staff duties.

  • Perform other ad-hoc and general administrative tasks as required by the Management.

Requirements

  • At least 2 years sales experience

  • Experience in beauty industry is a plus

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R

Senior Recruitment Consultant

WA ME

#J-18808-Ljbffr


Required Skill Profession

Healthcare



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