Overview
Cloud Infrastructure Engineer (Endpoint Testing with PKI) –
contract employment basis.
Assurity Trusted Solutions (ATS) is a subsidiary of GovTech and offers infrastructure, authentication, governance, assurance services, and managed processes.
ATS collaborates with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.
Responsibilities
Lead and manage the operations team (contractors) to maintain and support secure products for Whole-Of-Government
Ensure the card production system is properly managed and coordinated by contractors with no disruption to business operations
Ensure the availability of the PKI system according to the Service Level Agreement (SLA)
Work closely with agencies to understand their requirements and meet their needs in a timely and effective manner
Collaborate with the Internal Service Management team to develop/enhance business functions and processes
Analyze impacts of changes and propose improvements to address evolving business needs; coordinate with support teams to mitigate operation challenges
Submit regular and timely project updates to higher management
Track and manage change requests for project governance purposes
Manage project documentation from project teams and vendors and follow up on delayed deliverables
Perform evaluation testing, inspection, and acceptance of PC hardware and software
Perform Quality Assurance testing for changes to end-user equipment (e.g., security patching, application version upgrades)
Evaluate and propose hardware and software upgrades (e.g., Tech Refresh) to end-user equipment
Maintain project asset inventories and support Whole-Of-Government equipment rollouts and inventories
Ensure all project assets are tracked, accounted for and reconcilable in the asset inventory system
Participate in regular hardware asset and software license audits, contribute to capacity budgeting, and forecast hardware upgrades and/or software renewals
Requirements
Prior experience as a desktop support technician administering PCs (laptops/desktops) and peripherals
Hands-on experience with the latest Windows technology
Experience with Card Production / PKI preferred
Experience in IT business analysis
Analytical and problem-solving skills with ability to interpret data
Experience with quality assurance testing and processes
Basic network troubleshooting skills
ITIL service operations certification or equivalent
Knowledge of IT asset management systems, asset updates, reporting, and inventory
Good communication and interpersonal skills; ability to work independently and in a team
Ability to communicate effectively with non-technical audiences and senior management
Strong interpersonal skills, customer orientation, teamwork, and decision-making
Resourceful with ability to address unique technical challenges
Excellent problem-solving and multitasking abilities
Join us and discover a meaningful and exciting career with Assurity Trusted Solutions.
The remuneration package will be commensurate with your qualifications and experience.
Interested applicants, please click Apply Now.
We thank you for your interest and please note that only shortlisted candidates will be notified.
By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte.
Ltd.
(ATS), GovTech and their service providers and agents in accordance with ATS's privacy statement: or successor site.
Benefits
A wholly-owned subsidiary of GovTech
In-house welfare committee organizes regular company events
Contract staff enjoy the same benefits as permanent employees
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