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Urgent! Cluster Director of Talent & Culture Job Opening In Singapore, Singapore – Now Hiring THE SINGAPORE RESORT & SPA

Cluster Director of Talent & Culture



Job description

JOB SUMMARY

Reporting to the Cluster General Manager, the Cluster Director of Talent & Culture will lead and shape the strategic direction of Talent & Culture operations across the Hotels.

This role will champion a culture of excellence, inclusivity, and engagement while driving the full spectrum of talent and culture initiatives—ranging from workforce planning and development to employee experience and organisational effectiveness etc.

Strategic Leadership & Business Partnership

  • Act as a trusted thought partner to Cluster General Managers and Hotel Executive Committees.

  • Develop and drive cluster-wide T&C strategies that support operational goals and elevate both guest and team experiences.

  • Champion organisational design, workforce planning, and change management initiatives.

Talent Acquisition & Workforce Planning

  • Lead talent attraction strategies with a strong focus on employer branding, market mapping, and proactive talent pipelining.

  • Oversee workforce planning processes to meet current and future business demands.

  • Embed diversity and inclusion into recruitment frameworks to support a dynamic and equitable workforce.

Talent Development, Learning & Succession

  • Design and execute accelerated leadership development and learning programs tailored to key talent segments.

  • Build succession plans and capability development pathways aligned with property goals and brand standards.

  • Foster a culture of feedback, coaching, and continuous development.

Culture, Engagement & Team Experience

  • Create an authentic, purpose-driven culture that resonates with both global brand identity and local heritage.

  • Lead culture audits, implement engagement action plans, and advise on cross-cultural team dynamics.

  • Serve as an advocate of psychological safety, workplace well-being, and team empowerment.

Employee Relations & Compliance

  • Ensure consistent interpretation and application of labour laws, hotel policies, and brand values.

  • Maintain credibility and trust across all levels of the organisation through sound judgment and ethical leadership.

  • Partner with legal and compliance functions to mitigate risk and manage workplace investigations with transparency and integrity.

Operational T&C Excellence

  • Streamline T&C operations through digital tools, shared services, and performance metrics.

  • Own T&C reporting, dashboards, and KPI tracking to inform data-driven decision-making.

  • Lead the budgeting process for T&C functions including compensation, benefits, and training.

  • Follow all workplace safety and security policies and procedures.

    Report accidents, injuries and incidents to security / talent & culture team immediately.

  • Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

  • Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

  • Bachelor's degree in Human Resources, Business, or equivalent
  • Minimum 10 years of relevant experience in a senior managerial appointment in the hospitality industry
  • Deep understanding of the hospitality sector, ideally within luxury, lifestyle, or branded portfolios
  • Strong business acumen, critical thinking and strategic decision-making skills
  • Strong human relations and influencing skills
  • Strong communications (verbal and written), planning and coordination skills
  • Ability to work independently and take initiative
  • Strong time management skills
  • Effective change management skills
  • Eye for detail and highly meticulous

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Required Skill Profession

Hr Marketing & Recruiting



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    Unlock Your Cluster Director Potential: Insight & Career Growth Guide


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