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Cluster Manager Job Opening In North East Community Development Council – Now Hiring TOUCH Community Services


Job description

Job Summary:

The Cluster Manager is a strategic and transformational leader who develops the cluster's roadmap aligned with organisational direction and national priorities.

The role provides oversight and guidance to Operations Managers, ensuring the effective delivery of integrated, community-based services.

By driving impact and innovation, the Cluster Manager ensures that strategic initiatives remain responsive to the evolving needs of seniors.

Principal Responsibilities and Duties:

  • Sub regional Strategic and Operational Oversight

Develops and formulates long-term strategies, in alignment with organisational direction and national & sectoral priorities.

  • Programme/ Service Innovation & Integration

Oversight Operations Manager in operationalising strategic initiatives across assigned AACs.

  • Partnership and Stakeholder Engagement

·       Build and maintain strong relationships with regional stakeholders including community partners, government agencies (e.g. AIC, MOH), regional partners and grassroots leaders.

·       Represent the organisation in regional-level meetings, working groups, and collaboration platforms.

·       Devise financial planning for the cluster, secures external grants including corporate sponsorships and philanthropy to achieve long-term sustainability.

  • People Management

·       Strengthen the leadership capabilities and competencies of Operations Managers through regular check-ins, performance reviews, and centre visits that provide support and gather feedback.

·       Enable Operations Managers to effectively coach and guide Centre Leads.

  • Risk and Quality Management

·       Guides Operations Managers in identifying, and mitigating risks by ensuring SOP compliance, reviewing incidents, and fostering a culture of safety and accountability across centres.

·       Drive quality improvement initiatives and ensure service safety, consistency, and excellence.

Essential Skills and Qualifications:

  • Degree in Business/Healthcare/Commcare, or related field
  • 5-8 years' relevant experience, including 5 years in a leadership role
  • Strong in strategic planning, operations management, and service innovation
  • Excellent skills in stakeholder engagement, partnership building, and fundraising
  • Proven people management, coaching, and quality/risk management abilities
  • Experience in the social service/healthcare/community care sector, with familiarity in national ageing strategies and community-based care models

Required Skill Profession

Other General


  • Job Details

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Unlock Your Cluster Manager Potential: Insight & Career Growth Guide


Real-time Cluster Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Cluster Manager in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Cluster Manager roles.

39716 Jobs in Singapore
39716
4342 Jobs in North East Community Development Council
4342
Download Cluster Manager Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Cluster Manager Job?

Great news! is currently hiring and seeking a Cluster Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TOUCH Community Services adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Cluster Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Cluster Manager?

Key qualifications for Cluster Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Cluster Manager?

To improve your chances of getting hired for Cluster Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Cluster Manager Job Success

TOUCH Community Services interview tips for Cluster Manager

Here are some tips to help you prepare for and ace your Cluster Manager job interview:

Before the Interview:

Research: Learn about the TOUCH Community Services's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Cluster Manager interview at TOUCH Community Services, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TOUCH Community Services's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Cluster Manager Positions

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